Task Force Food & Beverage Manager

Inn at Perry Cabin Server Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

We invite you to become part of our crew at one of the most desirable destinations on the Eastern Shore, the Inn at Perry Cabin. A Forbes 4-star historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, the Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

Job Summary

Serve guests in a professional, efficient, and courteous manner. Prepare specified areas for food and beverage service.

Essential Job Functions

• Maintains general knowledge of: Menu, Wine List, All hotel facilities/services, enabling server to respond to guest inquiries appropriately.
• Provide the absolute highest quality of food, beverage, atmosphere, and service.
• Quickly address, resolve, and report any complaints or negatives situations so guests involved will leave having a positive experience overall and will return.
• Complete side work promptly and in accordance with standards.
• Promote and maintain strong lines of communication and teamwork between the dining room and kitchen, and all other departments as they interact with Food and Beverage.
• Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates.
• Assists other associates with their job functions to ensure optimum service to guests.
• Fosters and promotes a cooperative working climate, maximizing productivity and employee morale.
• Performs all job functions, special projects, and tasks as assigned.
• Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed.
• Always be an ambassador of the hotel and the company, in and out of the workplace.
• Support Forbes Standards; strive to continuously improve.
• Ensure by example that the Inn at Perry Cabin philosophy is known.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of Inn at Perry Cabin and its Hotel Human Resources Department.
• Maintain confidentiality and security of all guests and general hotel information.

Supervisory Responsibilities

None

Job Requirements

Education & Experience High school diploma or GED preferred. At least 1 year of experience in a luxury hotel or fine dining restaurant preferred.

Skills

• Ability to communicate information regarding food and beverage to guests.
• Ability to work without direct supervision.
• Ability to ensure confidentiality of guest and hotel.
• Ability to focus attention to details.
• Ability to prioritize and organize work.
• Ability to maintain a flexible schedule according to the needs of the position and the demands of the business.

Working Conditions

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used

• Flip charts, tables, carts, racks, banquet China, glassware, flatware, and silverware
• Formal uniform

Physical & Mental Requirements

• Regularly required to stand for long periods of time, walk, talk, and hear; frequently required to use hands to finger, handle, feel; frequently required to reach with hands and arms above head; frequently required to sit, balance, stoop, kneel and crouch. Requires manual dexterity sufficient to handle glasses, plates, silverware, etc. Requires normal range of hearing and vision.
• Must be able to lift at least 35 pounds and push, pull, and move equipment, supplies, etc., more than 75 pounds.

Work Environment

• Entirety of property—exposure to direct sunlight, high humidity and/or steam, moisture; extremes of heat and cold, noise, grease, cleaning, and polishing agents; potentially slippery floors; and other environmental exposures.
• The work environment may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc.

Compensation: $72,800 - $72,800

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.