Remote Care Coordinator

Joining the special needs program (SNP) case management team, the full-time Remote Care Coordinator will support members by addressing care coordination needs, managing referrals and authorizations, and collaborating with the RN Case Manager in a fully remote environment. Key responsibilities Reaches out to members to assist with referrals, authorizations, and care coordination needs Creates cases and completes assessments for hospital and skilled nursing facility discharges Establishes relationships with members and acts as a patient advocate while managing new alerts and changes in member conditions Required qualifications Minimum 1 year of experience working in Health Care IPAs and entering referrals and prior authorizations High School Diploma or GED; Bachelor's degree or four years of additional experience may substitute for education Basic computer skills, including proficiency in Microsoft Outlook, Excel, and Word Knowledge of Managed Care Plans and Medi-Cal Bilingual in Spanish or Vietnamese preferred