Business Development Representative

Business Development Representative

The Business Development Representative (BDR) helps turn interest into action by connecting new and prospective customers with Capital Electric's sales channels, digital tools, and support resources. This role blends sales outreach, marketing follow-up, customer onboarding, and digital enablement to create a smooth path from first touch to first order. We're looking for a proactive communicator who enjoys building relationships, spotting opportunities, and helping customers discover easier ways to do business with Capital Electric.

Location: Open to candidates located anywhere in the DMV area: Washington, DC; Maryland, or Virginia.

Key Responsibilities:

• Own the first touch with inbound leads and new customer inquiries, creating a friendly, helpful introduction to Capital Electric.
• Qualify prospects based on customer needs, project opportunities, buying potential, and sales readiness.
• Drive outreach through phone, email, digital channels, and marketing follow-ups to keep prospects engaged and moving forward.
• Partner with Sales, Marketing, Branch Operations, and Digital teams to support a smooth handoff from lead to active customer.
• Introduce customers to Capital Electric's digital tools, including webstore access, mobile capabilities, and automated communications.
• Use CRM activity, lead trends, and customer insights to improve outreach strategies, conversion rates, and onboarding experiences.
• Identify opportunities to make the customer journey faster, easier, and more connected from first conversation to first order.

Qualifications:

• 1–3 years of experience in sales, customer service, marketing, business development, or another customer-facing role; distribution or construction industry experience is a plus.
• Outgoing, energetic, and confident engaging with customers, prospects, and internal partners across many personalities and communication styles.
• Comfortable driving outreach through phone, email, digital channels, and in-person touchpoints to keep conversations moving.
• Clear, helpful communicator who can explain tools, services, and next steps in an approachable way.
• Organized, curious, and tech-friendly, with the ability to manage multiple leads, learn digital tools, and keep onboarding steps on track.

Impact of the Role:

The BDR helps create momentum where it matters most: turning interest into action, making the first customer experience feel easy, and helping Sales focus on growing the relationship. By connecting outreach, marketing follow-up, digital adoption, and customer onboarding, this role helps more customers discover better ways to buy from Capital Electric—and keeps the journey moving from first conversation to first order.

Salary: $60,000 - $75,000 / annually

What We Offer You:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.