Guest Information Representative
Cone Health
Guest Information Representative
A part of the Guest Services Team, the Guest Information Representative assists with serving guests who are visiting patients as well as directs and informs guests of the visitation rules and regulations using computer systems. Working under close supervision, this job helps provide a positive guest and patient experience, assists departments with special projects, works with volunteers to communicate visitation information as well as assists with guests with physical and emotional needs during their visit. This position is scheduled to work Monday through Friday, 2:00 p.m. to 8:00 p.m.
Essential Job Functions:
- Serves as the first point of contact for guests, creating a positive and welcoming experience while addressing questions and needs.
- Assists guests with physical needs by ensuring appropriate transportation is available when needed.
- Communicates with guests regarding the hospital visitation policy and provides information to guests regarding number of visitors permitted to the inpatient areas and guest visitation times.
- Communicates with volunteer leadership regarding security concerns and needs. Establishes rapport with guests as well as presents a personal, friendly, and empathetic manner to guests.
- Maintains good interdepartmental working relationships, working in a cooperative, positive, and professional manner with others.
- Recognizes patients and guests who might need language interpreters, sign language interpreters, or assistance from Spiritual care and responds appropriately.
- Assists department coordinator and director with special projects, ensuring timely completion.
- Performs other duties as assigned.
Education:
- Required: High School Diploma or equivalent
Experience:
- Required: 1 year customer service
Licensure/Certification/Listing:
Cone HealthVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Information Representative in Reidsville, NC vacancy
$20 per hour
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, you'll help guide customers to the right combination...SuggestedFull timeWork at officeLocal areaVisa sponsorshipSPECTRUM
Reidsville, NC4 days ago- There are 75,000+ reasons to join Delta Airlines - every current employee has their own. You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that...SuggestedCurrently hiring
Delta Air Lines
Reidsville, NC4 days ago $20 per hour
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers...SuggestedWork at officeLocal areaVisa sponsorshipSpectrum
Reidsville, NC2 days ago- ...Dispatchers help people requesting urgent medical assistance. Using an agency-approved system, they gather patient and incident information, establish response priorities, and support the coordination of emergency medical resources. Depending on training, certification...SuggestedShift workNight shiftRotating shiftWeekend work
911 Emergency Communications
Wentworth, NC12 days ago - 911 Emergency Communications in Wentworth, NC seeks Emergency Medical Dispatchers to gather patient and incident information, establish priorities, and coordinate emergency medical resources. You may provide approved instructions before responders arrive and ensure adherence...SuggestedNight shift
- ..., helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious...Full timePart timeLocal areaFlexible hours
Lowe's
Reidsville, NC2 days ago $13 - $16 per hour
...Full-Time Pawnbroker / Retail Sales Associate are:(This is a representative list of the general duties the Full-Time Pawnbroker / Retail... ...incentive plan during the interview process.Note: The information contained in this description is not intended to be an all-inclusive...Hourly payMinimum wage16 hoursFull timeWork at officeLocal areaFlexible hoursFIRST CASH FINANCIAL SERVICES INC
Reidsville, NC4 days ago- ...religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws, or regulations....Local areaFlexible hours
Southern States
Reidsville, NC3 days ago - ...environment, providing superior customer experiencesPhysical DemandsThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without...Full timePart timeLocal areaWeekend workAfternoon shift
Advance Auto Parts
Reidsville, NC4 days ago - We are looking for a Customer Service Associate at Lowe's to provide exceptional service and assist customers with their home improvement needs. Join our team to engage with customers and help them find the right products while enjoying a supportiveFull time
Lowe's
Reidsville, NC3 days ago - ...our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other... ...Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working...Work at officeImmediate startShift work
First Citizens Bank
Reidsville, NC3 days ago $9 per hour
...problems to store management staff.Attend all staff meetings and tech clinics for the store.Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials...Hourly payPart timeHibbet Sports
Reidsville, NC3 days ago- ...factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This...Full timeTemporary workPart timeLocal areaFlexible hoursNight shiftDay shift
AutoZone
Reidsville, NC4 days ago - ...Route Sales RepresentativeRoute Sales Representative Burlington - Burlington, NC 27215 Quick Apply Overview Position Type Full Time Quick... ...issues, technical support needs) and share that vital information with appropriate Arc3 personnel. Notify the purchasing department...Full time
Arc3 Gases
Reidsville, NC1 day ago $40k - $50k
...grow your career * Support store operations and work alongside a motivated team * Build relationships in the local community and represent the AT&T brand Pay & Perks * Base pay + competitive commission plan ($40,000 to $50,000+ per year potential based on performance...Full timeLocal areaAfternoon shift$100k
...Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered. Demonstrate your passion and sales skills by offering businesses in your local community substantial...Local areaSlice Merchant Services
Reidsville, NC19 hours ago- Job Description Job Description Benefits: ~401(k) ~ Employee discounts ~ Paid time off About the Role: Join Pelham Transportation Corp as a Receptionist/Scheduler, where you'll be the friendly face and voice that connects our clients with our exceptional...Work at office
Pelham Transportation Corp
Reidsville, NCmore than 2 months ago - ...Standing (not walking) Walking Disclaimer This job description represents an overview of the responsibilities for the above referenced... ...continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the...Full timePart timeFlexible hoursShift work
Tractor Supply
Reidsville, NC21 hours ago - ...-house systems Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options Requirements...Local areaMonday to Friday
OneMain Financial
Reidsville, NC3 days ago - ...of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment... ...revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise...Hourly payShift work
Aaron's
Eden, NC21 hours ago - ...customer service skillsAbility and willingness to learn multiple tasks and technical requirements of the jobAbility to use technical information to solve problemsMust meet minimum age requirements to perform specific job functionsMust be able to meet the physical...Local area
Food Lion
Reidsville, NC3 days ago $45 per hour
...questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Reidsville, NC4 days ago- Customer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions...Contract workPart timeLocal area
Dollar Tree
Reidsville, NC4 days ago - Amazon is seeking a skilled Call Center Agent to join their dynamic team and contribute to delivering world-class customer service. As part of Amazon's mission to continually raise the bar for customer satisfaction, this role offers competitive pay, flexible work schedules...Remote workFlexible hours
- Customer Service AssociateAs a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions...Full timePart timeFlexible hoursAfternoon shift
Roses Discount Stores
Reidsville, NC3 days ago - Customer Service AssociateModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Customer ExperienceEngages customers and patients...Work experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Reidsville, NC2 days ago - Join a dynamic team where you can enhance customer experiences through excellent service! Engage with customers, manage transactions, and maintain a welcoming store environment. If you have a knack for problem-solving and enjoy a fast-paced setting, this opportunity is...
Dollar Tree
Reidsville, NC21 hours ago - ...other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested...Work experience placement
Independent Insurance Agents of North Carolina
Eden, NC1 day ago - ...team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our mission...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
- Like any home, what's inside Wayfair's home is special. Wayfair is home to great people, great ideas and possibly YOU! Customer Service Reps @ Wayfair: Provide best in class customer experience to resolve customer issues; Troubleshoot and resolve customer service inquiries...Work from home
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Information Representative. Be the first to apply!
