Sales Specialist

Job Description

Job Description

Rag & Bone Sales Specialist

The Sales Specialist is responsible for delivering a premium customer experience that reflects the Rag & Bone brand's commitment to quality, craftsmanship, and authentic style. This role serves as a brand ambassador, building meaningful relationships with customers while driving sales and supporting daily store operations.

Key responsibilities include greeting and engaging customers, identifying their needs, providing personalized styling recommendations, and offering expert product knowledge to create a memorable shopping experience. The Sales Specialist proactively builds a loyal client base through outreach, follow-up communication, and exceptional service before, during, and after the sale.

The ideal candidate is passionate about fashion, trends, and customer service, with the ability to achieve individual and team sales goals. Responsibilities also include maintaining visual merchandising standards, ensuring merchandise is properly presented, replenished, and organized, and assisting with inventory management, stockroom organization, and loss prevention procedures.

Sales Specialists collaborate closely with store management and team members to support operational excellence, maintain a welcoming store environment, and uphold Rag & Bone's brand values. Strong communication skills, a proactive attitude, attention to detail, and the ability to work in a fast-paced retail environment are essential for success in this role.

• Passion for fashion, styling, and the Rag & Bone brand
• Previous retail, luxury, or contemporary fashion sales experience preferred
• Strong interpersonal and customer service skills
• Ability to build lasting client relationships and drive repeat business
• Goal-oriented mindset with a proven ability to meet or exceed sales targets
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand for extended periods and perform physical retail tasks such as stocking and merchandise movement

Position Summary: A Rag & Bone Sales Specialist creates exceptional customer experiences, drives sales performance, develops long-term client relationships, and supports all aspects of store operations while representing the brand's modern, authentic, and customer-focused culture.

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