Interstate Move Coordinator

Would you like to work for a respected moving and relocation company where you can handle household goods moves from booking to delivery?

We are seeking an Interstate Move Coordinator in Sterling, VA, for a reputable moving and relocation company. The position concentrates on the end-to-end coordination of interstate residential moves, closely collaborating with clients, van line partners, drivers, and crews.

Your day-to-day responsibilities will include:

• Organising the movement of interstate household goods from the first inquiry to the post-move support.
• Serving as the primary point of contact for clients during the relocation, offering updates and addressing problems.
• Creating move plans that address scheduling, crew, equipment, routing, and packing needs.
• Coordinating collections and deliveries by communicating with drivers, workers, van line partners and outside suppliers.
• Keeping precise records, keeping an eye on moving expenses, and assisting with financial reporting and billing.
• Handling client complaints, claims, and delays while collaborating with the appropriate teams to find solutions.
• Keeping track of move documentation, such as contracts, inventories, estimates, and correspondence, while making sure that interstate transportation regulations are followed.

Our client is particularly interested in candidates with:

• Knowledge of organising residential interstate moves in the moving and relocation sector.
• Familiarity with long-distance household goods operations.
• Knowledge of operating systems and standard applications used in the moving business.
• Excellent organisational abilities and the capacity to oversee multiple active moves simultaneously.
• Problem-solving, customer service, and clear communication abilities.