Front Desk Manager

Property Description Marriott Kansas City Overland Park presents an exciting opportunity for job applicants looking to join a renowned hospitality brand. Located in the heart of Overland Park, Kansas, our hotel offers a dynamic and fast‑paced work environment, where you can showcase your hospitality skills and contribute to creating exceptional guest experiences. As a team member, you will have access to ongoing training and development opportunities, a supportive work culture, and a wide range of career advancement possibilities within the Marriott International family. Join our team of dedicated professionals and be a part of a brand known for its commitment to excellence in hospitality. Overview The Front Desk Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. Qualifications College level reasoning, math, and language skills. Two years prior departmental management experience in front office or related disciplines. Time management and negotiation skills. Ability to manage and lead each discipline of the department independently. Ability to manage according to employment and Innkeeper laws of the jurisdiction. Prior cash handling experience necessary. Ability to communicate effectively with the public and other employees. Read, write and speak English fluently. Computer experience required. No employee will pose a direct threat to the health/safety of self or others. Benefits Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We participate in E-Verify. #J-18808-Ljbffr Davidson Hospitality Group.