Medical Front Office Coordinator

Job Description

Job Description

Medical Front Office Coordinator

Role Type: Full-Time, Employee of the Company (Not a temp or contract assignment)

Shift: Monday–Friday, 8:00 AM – 4:30 PM (or until all patients have been checked out)

Work Arrangement: On-site

Location: York, PA 17402

Salary Range: $19.41 – $21.85 USD

About the Opportunity

Our staffing firm is representing a permanent, full-time career opportunity. If selected, you will be hired directly as a regular employee of the organization we represent. You will be on their payroll and eligible for their full suite of benefits from your start date. This is not a temporary, contract, or "temp-to-hire" role.

Purpose

We are seeking a dedicated Medical Front Office Coordinator, you are the face of the practice—responsible for welcoming patients, navigating them through the healthcare system, and ensuring a culture of service excellence. This role is ideal for a detail-oriented professional who excels in fast-paced environments and is passionate about providing a high-quality patient experience.

Responsibilities

• Patient Arrival & Technology: Provide a warm greeting and guide patients through self-arrival technology or traditional check-in based on their preference.
• Financial Coordination: Educate patients on co-payments and financial obligations; collect applicable payments at the point of service and verify insurance benefits.
• Registration & Data Integrity: Update patient demographics and insurance coverage. Register patients in biometric programs and explain the benefits of the patient portal.
• Continuum of Care: Schedule follow-up appointments and connect patients to resources for ancillary services during the checkout process.
• Administrative Support: Manage phone triage, scan medical records, handle faxing, and perform other office duties to ensure smooth clinical operations.
• Service Recovery: Act as an empowered advocate for patients, utilizing service recovery principles to resolve questions and ensure continuity of care.

Minimum Essential Requirements

• High School Diploma or equivalent.
• Two years of experience in a medical, billing, fiscal, or customer service function (Medical office experience with referrals strongly preferred).
• Proficiency with personal computer-based applications and office equipment (proficient typing skills required).
• Knowledge of medical terminology.
• Ability to maintain strict adherence to HIPAA rules and regulations.

Performance-Based Earning Potential

This role offers a structured path for financial advancement. Through consistent high performance, leadership development, and continuous learning over time, employees have the opportunity to earn up to $29.15 per hour .

Premier Benefits

• Exceptional Retirement Package: Retirement plans including a 403(b) Savings Plan with employer matching and a Cash Balance Plan. Combined, the organization contributes up to 8% of your eligible pay toward your future.
• World-Class Healthcare: Access preventive care and specialty services through an exclusive provider network.
• Generous Paid Time Off: Enjoy up to 5.5 weeks of PTO per year, plus 7 paid holidays, with unique options to buy or sell PTO days to fit your lifestyle.
• Tuition Assistance: Benefit from up to $6,000 per academic year in tuition reimbursement, plus exclusive tuition discounts at over 30 partner colleges and universities.