Assistant General Manager Sanctuary Saugus

Salary Range: $55,000-$65,000 a year | Salary Exempt | Full-Time Benefits Eligible

Help Open One of the Most Exciting New Dispensaries in Massachusetts

At Sanctuary Medicinals, we are building more than just a dispensary. We are creating a destination for customers,a strong teamculture, and an experience people genuinely enjoy being part of.

As the Assistant General Manager for our new Saugus location, you will help lead the launch of the store from the ground up. This role is perfect for someone who enjoys leadership, thrives in fast-paced environments, and is ready to help build a successful team and operation from day one.

You will work closely with the General Manager to oversee daily operations, support staff development,maintaincompliance standards, and createan outstandingcustomer experience.

WhySanctuarySaugus?

Opening a new store is a unique opportunity. You will help shape the culture, build the team, create systems, andestablishcustomer experience from the very beginning.

If you are looking for a leadership role where you can grow professionally, make an impact, and be part of building something exciting in Massachusetts cannabis, we would love to meet you.

Supervisory Responsibilities

The Assistant General Manager helps develop andmaintaina motivated team focused on customer service, education, and operational excellence.

Responsibilities include:

Supporting the opening and day-to-day operations of the Saugus location

Helping create a positive and accountable team culture

Leading by example on the sales floor and behind the scenes

Maintaining a clean, organized, and professional facility

Supporting all departments including Front Desk, POS, Inventory, and Management

Assistingwith scheduling, morale, coaching, and employee development

Communicating company updates, promotions, and operational changes to staff

Supporting inventory flow, transport coordination, and sanitation standards

Upholding Sanctuarys diversity, inclusion, and customer service standards in all leadership decisions

Duties & Responsibilities

Open and close the store, includingmaintainingall required keys, codes, and operational procedures

Support the successful launch and continued growth of the Saugus store

Ensure all safety, security, and compliance regulations arefollowed at all times

Assistwith cash handling, reconciliation, audits, and product accountability

Help manage staff scheduling, workstation assignments, and daily floor operations

Lead daily shift meetings to keep the team informed and prepared

Support onboarding, interviews, training, coaching, and disciplinary processes

Assistin delivering employee performance evaluations alongside the General Manager

Coach and support employees while helping develop future leaders

Assistwith creating, updating, and enforcing SOPs and operational processes

Maintain clear communication and reporting with the General Manager

Ensure all required state reporting and documentation is completed accurately and on time

Support inventory management, cycle counts, vault organization, and inventory controls

Maintainaccuraterecords for sales, returns, cash handling, and compliance activities

Step into any role when needed to support store operations

Help createa customerexperience that is welcoming, educational, and memorable

Assistwith events, pop-ups, product education, vendor days, and store promotions

Attend and help lead manager and team meetings

Work a minimum of 40 to45 hoursper week in a fast-paced retail environment

What Makes Someone Successful in This Role

Strong leadership and communication skills

Ability to stay organized and focused in a fast-paced environment

Comfortable multitasking and solving problems quickly

Reliable, dependable, and team-oriented

Positive attitude with the ability to motivate others

Understanding of both hospitality and compliance in cannabis retail

Willingness to jump in wherever needed to support the team and customers

Required Skills & Abilities

Understanding of Massachusetts Medical and Adult-Use cannabis regulations

Strong written and verbal communication skills

Excellent time management and multitasking abilities

Ability to work with urgency in a high-volume retail environment

Experience with POS systems and operational reporting

Must be 21 years of age or older

Must pass all required background checksin accordance withCCC regulations

Preferred Experience

Bachelor's degree in business management or associate's degree in Retail or Restaurant Management preferred

Two years of management experience in retail, hospitality, food and beverage, or cannabis

Previouscannabis industry experience preferred

Experience working in regulated industries

Cash handling and reconciliation experience

Opening and closing operational experience

Spanish/English bilingual skills are a plus

Physical Requirements

Ability to lift at least 20lbs

Ability to stand for extended periods of time

Ability to work a minimum 9-hour shift

Comfortable working in an active retail environment

Additional Employment Information

This position may require nights, weekends, and holidays based on operational needs. Schedules and job duties may change at any time to support business operations.

Sanctuary Medicinals is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on business needs, job requirements, and individual qualifications.

All employees are expected to cooperate with regulatory inspections and audits, which may include participating in meetings or interviews with inspectors, auditors, regulators, or other authorized parties as requested

Salary

$55000 - $65000 USD per hour
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