Senior Digital BA - AI-Driven Self-Service & CX Lead
GeorgiaTEK Systems Inc.
GeorgiaTEK Systems Inc. is seeking an experienced Senior Business Analyst to drive digital self-service and customer experience initiatives for wm.com. You will collaborate with Business, Product, UX, and Data teams to deliver scalable, customer-focused, and AI-enabled digital solutions. Responsibilities include leading requirements gathering for omnichannel self-service platforms, analyzing customer journeys, developing user stories and acceptance criteria, identifying AI/ML opportunities, and
#J-18808-LjbffrVacancy posted 1 day ago
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