Assistant Director of Security

Job Description

Work with a winning team that makes vacation dreams for guests come to life while building an empowering career for themselves with a worldwide leader in vacation ownership.

Hilton Grand Vacations Elara is seeking an Assistant Director of Security to join the team.


Main Responsibilities:

• Lead Security team.
• Assess the efficiency of claims management activities at the resort level to minimize direct or indirect costs to the timeshare association.
• Provide technical and project management services for related system improvement/upgrade projects for new and existing resorts (CCTV, locks, access control, fire safety, asset protection).
• Coordinate crisis management programs.
• Develop and Implement emergency procedures and training.
• Direct the Resort Safety and Security review program with appropriate follow-up reports, benchmarking, and recommendations to Risk Management and Resort Operations.
• Determine security and aquatics staffing needs and assist with recruiting, selecting, hiring, and training.
• Responsible for HR-related tasks for both security and aquatics team members, including scheduling, payroll verification, mentorship, managing performance, and supporting career development.
• Collaborate with area security leaders on company and regional goals and initiatives.
• Work closely with the Hilton Worldwide Safety & Security team to maintain compliance and new training initiatives.
• Ensure compliance with Federal, State, and local requirements, including OSHA and fire/life safety statutes and regulations for assigned hotels.
• Assess actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as vital.
• Support Legal and Risk Management departments with investigations and surveillance footage capture and retention.
• Assist the GM with establishing the departmental budget and operate the department within budget guidelines.
• Other duties as assigned.

Why do Team Members Like Working for us?

• Excellent health care options (medical, dental, and vision that encourage preventative care - that start on day 1!).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
• Our Go Hilton Team Member Travel Program offers accommodation at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.
• And more!

Key Skills and Experience:

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Minimum 5 years of related safety and security experience
• 3+ years of supervisory experience.
• 3+ years of Timeshare or Hospitality Industry experience
• Proficient with Microsoft Word, Excel & PowerPoint
• Demonstrated ability to direct collaborative efforts with strong communication skills.
• Ability to analyze data and identify strategic opportunities.
• Valid state-issued Driver's License.
• Current CPR and First Aid Certification

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Responsibilities

Main Responsibilities:

• Lead Security team.
• Assess the efficiency of claims management activities at the resort level to minimize direct or indirect costs to the timeshare association.
• Provide technical and project management services for related system improvement/upgrade projects for new and existing resorts (CCTV, locks, access control, fire safety, asset protection).
• Coordinate crisis management programs.
• Develop and Implement emergency procedures and training.
• Direct the Resort Safety and Security review program with appropriate follow-up reports, benchmarking, and recommendations to Risk Management and Resort Operations.
• Determine security and aquatics staffing needs and assist with recruiting, selecting, hiring, and training.
• Responsible for HR-related tasks for both security and aquatics team members, including scheduling, payroll verification, mentorship, managing performance, and supporting career development.
• Collaborate with area security leaders on company and regional goals and initiatives.
• Work closely with the Hilton Worldwide Safety & Security team to maintain compliance and new training initiatives.
• Ensure compliance with Federal, State, and local requirements, including OSHA and fire/life safety statutes and regulations for assigned hotels.
• Assess actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as vital.
• Support Legal and Risk Management departments with investigations and surveillance footage capture and retention.
• Assist the GM with establishing the departmental budget and operate the department within budget guidelines.
• Other duties as assigned.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Minimum 5 years of related safety and security experience
• 3+ years of supervisory experience.
• 3+ years of Timeshare or Hospitality Industry experience
• Proficient with Microsoft Word, Excel & PowerPoint
• Demonstrated ability to direct collaborative efforts with strong communication skills.
• Ability to analyze data and identify strategic opportunities.
• Valid state-issued Driver's License.
• Current CPR and First Aid Certification

About Us

What makes Hilton Grand Vacations unique?

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together.

Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.

About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.