IT Systems Infrastructure Leader 5

Requisition ID: 1699 Standard Weekly Hours: 40.00 Location: ULA - Denver Relocation: No Travel Requirements: 25% At ULA, success comes through the efforts of a strong, united team. Thanks for your interest in United Launch Alliance, the world's most experienced and reliable space launch company! Successfully launching more than 155 consecutive missions with 100% mission success doesn't happen by accident. It's a testament to the commitment and dedication of our team of rocket scientists and support employees combined with the systems and processes we use to pull them together. As a ULA employee, you'll have the opportunity to grow in your career while working in a team-oriented culture that combines technology, innovation, ingenuity and a commitment to the extraordinary. Whether you are in college just launching your career, or, have experience and want to come work with the best rocket team in the world, our unshakable unity yields stronger solutions and better results as we carry out our mission to save lives, explore the universe, and connect the world. Our team is excited to meet you! Job Overview & Responsibilities At ULA, the Systems Infrastructure Leader is responsible for defining and executing the strategy, operations, and daily management of the enterprise systems infrastructure. This leader oversees a multi‑disciplinary team of Windows and Linux engineers and solution architects, ensuring the delivery of secure, reliable, and scalable services across both on‑premises and cloud environments. The role sets technical and operational priorities, drives engineering discipline, develops and mentors talent, and ensures high‑quality support and solution delivery. Success in this position requires close partnership with architecture, network, security, application, and business teams to enhance service reliability, modernize infrastructure, expand automation, and guide sound technology decisions. This is a hands‑on leadership role that demands strong people management skills, technical credibility, and solid operational judgment. Responsibilities: Drive down organizational costs Lead, coach, and develop a team of systems engineers and solution architects supporting Windows, Linux, hybrid infrastructure, automation, and cloud operations. Set team priorities, assign work, manage workload, and ensure alignment to business and IT objectives. Own day-to-day infrastructure operations, including service reliability, lifecycle management, patching, monitoring, incident response, root cause follow-through, and operational readiness. Build a culture of accountability, professionalism, technical excellence, documentation, and continuous improvement. Partner with peers across network, security, applications, service management, and architecture to deliver integrated infrastructure solutions. Drive infrastructure modernization initiatives, including standardization, automation, infrastructure as code, platform hardening, and operational simplification. Provide leadership for project delivery, operational escalations, change management, and production risk reduction. Establish and monitor service metrics, team performance expectations, operational health indicators, and improvement plans. Support evaluation of new technologies, platforms, and tooling, and translate business needs into practical infrastructure decisions. Perform core people-leader responsibilities including hiring, performance management, coaching, employee development, recognition, corrective action, and workforce planning. Ensure team documentation, technical standards, support procedures, and knowledge transfer are current and usable. Communicate clearly with technical teams, leaders, customers, and stakeholders during both routine operations and high-pressure events. Required Education Bachelor Required Years of Experience Minimum of 8 years of related work experience Basic Qualifications Bachelor's degree in a STEM (Science, Technology, Engineering, Mathematics) field from an accredited college or university 5+ years leading technical teams (15+), including performance management, prioritization, and employee development Experience managing hybrid environments (on-prem + cloud) supporting Windows and Linux servers Strong background in IT operations: incidents, changes, patching, upgrades, availability, and service improvemen Experience with automation, scripting, and infrastructure-as-code (e.g., PowerShell, Python, Bash, Ansible, Terraform) Familiarity with monitoring, incident management, change control, and documentation tools Working knowledge of cloud platforms (AWS, Azure) and core infrastructure services (compute, storage, virtualization, identity, backup, monitoring) Proven ability to lead cross-functional initiatives across architecture, operations, security, and business teams Strong communication skills with the ability to guide teams, manage escalations, and present to leadership Ability to prioritize across projects, operations, and unplanned work in complex environments Skilled in assessing risk, reliability, scalability, and security impacts of technical decisions Experience leading technical reviews, driving architecture discussions, and standardization efforts Demonstrated sound judgment under pressure and commitment to operational excellence and continuous improvement Strong leadership, collaboration, accountability, and professional presence with stakeholder Preferred Qualifications Experience leading teams of 15+ technical staff in complex, regulated, and security-sensitive environments Expertise in infrastructure modernization, cloud migration, and platform standardization Proven track record in automation initiatives that improve consistency and scalability Knowledge of service management frameworks, operational metrics, and SLA-driven environments Collaboration with HR and senior leadership on hiring, performance improvement, and organizational development Relevant certifications in cloud, systems, or IT service management Proficient in Azure/AWS operations and infrastructure-as-code tools (Terraform, Ansible, Puppet) Experience with PowerShell, Python, or Bash for automation Strong experience with hybrid infrastructure (on-premises + cloud platforms) Expertise in operational reporting, capacity planning, and platform lifecycle management Skilled in coaching and managing staff performance, conflict resolution, and team stabilization during change Ability to balance strategic thinking with operational execution, fostering a culture of documentation, accountability, and teamwork Familiarity with virtualization, backup/recovery, identity services, monitoring platforms, and systems performance management Summary Salary Range (for ULA - Denver only): $140,737.00 - $261,369.00 Please note that the salary information shown above is a general guideline only. Salaries are based upon a candidate's experience and qualifications, as well as internal equity, market and business considerations. Employees may be eligible for a discretionary annual bonus in addition to base pay. What makes ULA different? Because we understand launch success comes through the collective efforts of a team, we seek the best to join us. We value ethics, ingenuity, engagement and professional development for employees at all levels. We offer our employees competitive pay and benefits including: 401(k) match plus an additional employer contribution Discretionary annual incentive bonus for eligible employees Generous paid time off Flexible work environments Additionally, most salaried ULA team members work a "9/80 schedule," meaning they enjoy every other Friday off. Benefits and work schedules may vary for union-represented hourly positions and are described in the applicable collective bargaining agreement. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Security Clearance / International Traffic In Arms Regulations (ITAR). This position requires use of information which is subject to the International Traffic In Arms Regulations (ITAR). Therefore, all applicants must be U.S. Persons as defined in ITAR 22 CFR 120.62 (e.g., U.S. Citizen, Lawful Permanent Resident (Green Card holder) or protected individual. See 8 U.S.C. 1101(a)(20) and 8 U.S.C. 1324b(a)(3) for additional information). ULA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment. ULA is a participant in the federal E-Verify Program. Posters in PDF format pertaining to this program can be accessed by clicking on the links identified below. E-Verify Participation poster (English / Spanish) and Right to Work Poster (English / Spanish). Colorado Equal Pay for Equal Work Act requires covered employees to follow a post selection notification process. A hired candidate may opt out of this process by notifying the hiring manager in writing at the time the offer is accepted