Cyber Security Analyst
Software Company
Cyber Security Analyst
Security
Boston, MA
Responsibilities
Work as a security consultant with team members and clients
Troubleshoot SIEM data collection, notification tuning and alerting
Investigate and troubleshoot delivery issues and service interruptions
Investigate activities and validate accurate and complete information is passed along to clients
Prepare and review reports that promote constant security enhancements
Maintain an open communication channel with clients to assist with deployments, alerts, identified vulnerabilities and patch management
Create and enhance service deliverables with client deadlines through SOCVue
Identify process and service enhancements and make recommendations to product and service development teams
Educate and influence system stakeholders on security best practices
Act as a technical resource on sales demonstration calls. Technical lead on POC
Required Skills
Solid background in network and systems administration as they relate to security best-practices
Familiarity with troubleshooting network communication and system configuration issues
Comprehension of top security threats (OWASP Top 10, SANS 25, NVD, etc.) and their remediation techniques
Familiarity with tools such as nmap, wireshark, psexec, nessus or similar solutions
Comfortable working with command-line interfaces and with cloud environments such as AWS and Azure
Ability to influence customer actions while maintaining focus on customer satisfaction
Qualifications
Educational background in IT security with 2+ years of IT security operations/analyst experience.
Experience identifying and recommending security solutions with technical and non-technical clients
Technical expertise in common network devices & security products. Specifically, in perimeter technologies, implementation, configuration and troubleshooting network related issues
Operational experience with the following preferred: Firewalls, Vulnerability scanners, Intrusion Detection/Prevention systems, End Point Protection Systems, SIEM Log Management Systems
Demonstrated enthusiasm about cybersecurity through collaboration or contributions to the InfoSec space
Experience in a presales role is helpful
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