Operations Specialist II

Job Description

Job Description

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.

PURPOSE :

Aldridge Pite, LLP is seeking an Operations Specialist II. The Operations Specialist II is responsible for data entry, accurately drafting documents and performing in depth quality control measures. Knowledge of foreclosure, loan servicing or real property title is preferred. The ideal candidate will be a self-starter who thrives in a high volume work environment and will have the ability to adapt to change easily.

DUTIES & RESPONSIBILITIES:

• Respond to status inquiries
• Update internal processing systems
• Update and monitor client’s 3rd party systems
• Communicate with clients, insurers, and title companies.
• Draft and File documents with the court and/or County Recorder’s Office.
• Accurately make calculations of figures as required.
• Assist with other duties and special projects as needed

JOB REQUIREMENTS:

•  High School Diploma required

•  Foreclosure or related experience preferred

•  Must be very organized and multi-task oriented

•  Possess good organizational skills and attention to detail

•  Ability to identify and resolve issues in a timely manner

•  Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet

•  Overall positive attitude and willingness to adapt to change

•  Team player and willing to provide assistance in multiple areas whenever is necessary

General Competency Factors

• Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone).
• Provides exceptional customer service to internal and external customers.
• Identifies and resolves problems in a timely manner.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm’s vision, mission, and core values.
• Processes work in compliance with Client requirements as well as SOPs and Operations Matrices.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Excellent problem solving and organizational skills.
• Must be a team player and willing to help others in their department whenever necessary.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change

In addition to remote work for most positions, we offer a comprehensive benefit program including:  

• Company Paid Life and Disability Insurance plans 
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.