Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hybrid Tier-1 Enterprise Service Desk Analyst

$49.9k - $100k

CACI International Inc

CACI International Inc is looking for an Enterprise Service Desk Analyst I to provide frontline IT support for FEMA employees. This role involves resolving service requests through various channels and maintaining high customer satisfaction. Candidates should possess a Bachelor’s Degree and at least 1 year of experience in a help desk environment. The position requires strong communication skills, the ability to work in a fast-paced environment, and knowledge of Windows 10/11 and Microsoft Office. Comprehensive benefits and a competitive salary range of $49,900 - $100,000 are offered. #J-18808-Ljbffr CACI International Inc

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Hybrid Tier-1 Enterprise Service Desk Analyst in Oxon Hill, MD vacancy
  •  ...company, seeks experienced and motivated Service Desk Agents, Tier 1. ~~~ Position contingent upon...  ...available. Location: Washington, DC ... Hybrid work model with a combination of onsite...  ...coverage, onsite technical support, enterprise endpoint management, and asset... 
    Suggested
    Contract work
    Temporary work
    Local area
    Remote work
    Flexible hours

    GTSC

    Washington DC
    3 days ago
  • $65.65k - $118.68k

    Leidos Inc is seeking an experienced Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. This role involves supporting the delivery and enhancement of enterprise data and analytics products across multiple DoD organizations. Candidates should have a Bachelor... 
    Suggested

    Leidos

    Alexandria, VA
    2 days ago
  • Leidos in Alexandria, Virginia is seeking an experienced SME Service Desk Analyst (Tier 1) to deliver enterprise data and analytics products. The role involves providing advanced technical support, resolving user issues, and improving service desk operations. Ideal candidates... 
    Suggested

    Leidos

    Alexandria, VA
    4 days ago
  • Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders...  ...Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption... 
    Suggested

    Leidos

    Alexandria, VA
    4 days ago
  • Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends.... 
    Suggested

    Dormont Manufacturing Co

    Alexandria, VA
    1 day ago
  • Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact...  ...pathways. This position is crucial in supporting enterprise data and analytics capabilities used by various DoD organizations... 

    Leidos

    Alexandria, VA
    4 days ago
  • $49.9k - $100k

    Job Title: Enterprise Service Desk Analyst I Job Category: Information Technology Time Type: Full time Minimum Clearance...  ...environment. The candidate will work Hybrid 3 days a week at the National Harbor and provide Tier 1 help desk support for FEMA enterprise service... 
    Full time
    Contract work
    Work experience placement
    Work at office
    Night shift
    Rotating shift
    Weekend work
    3 days per week

    CACI International Inc

    Oxon Hill, MD
    1 day ago
  • Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics...  ...experience in technical support, particularly in enterprise environments. This role offers opportunities to work on high... 

    Leidos

    Alexandria, VA
    4 days ago
  • $65.65k - $118.68k

    Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders...  ...sector is seeking an experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery, enhancement, and adoption of enterprise... 
    Immediate start

    Leidos

    Alexandria, VA
    4 days ago
  • Leidos is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, VA. The candidate will provide technical support and resolve...  ...and a relevant degree with significant experience in enterprise technical support. Ideal candidates have a strong problem... 

    Leidos

    Alexandria, VA
    4 days ago
  •  ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons... 
    Work at office
    Remote work

    The Tatitlek Corporation

    Washington DC
    1 day ago
  •  ...manufacturing and financial services. Sporting scalable and...  ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote...  ...in a federal or large-scale enterprise environment Strong...  ...engineering teams, service desks, and government counterparts... 
    Remote work

    Optima Global Solutions

    Washington DC
    2 days ago
  • $45k - $60k

     ...Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/...  ...assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift... 
    Full time
    Work at office
    Remote work
    Relocation
    Monday to Friday
    Shift work

    DCA Technology Partners

    Alexandria, VA
    11 days ago
  •  ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate...  ...to the next level! We deliver essential technological services to our customers in support of their missions to sustain national... 
    Work at office
    Local area
    Remote work

    Chenega Corporation

    Arlington, VA
    1 day ago
  •  ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting...  ...hardware and software issues, maintain compliance with Service Level Objectives, and contribute to continuous process improvement... 

    Chenega Corporation

    Arlington, VA
    2 days ago
  • Join to apply for the Senior Enterprise Data Analyst, F-35 JPO (Hybrid Telework) role at Serco 1 day ago Be among the first 25 applicants...  ...(MDAP). Experience with Service and OSD forms related to PPBE,...  ...-na.com or call the HR Service Desk at (***) ***-****, option 1. Please... 
    Full time
    Contract work
    Work at office
    Local area
    Immediate start
    Remote work
    2 days per week
    3 days per week

    Serco

    Arlington, VA
    18 hours ago
  • Leidos Inc is seeking an experienced SME Service Desk Analyst (Tier 1) Lead in Alexandria, Virginia. This role involves leading Tier 1 Service Desk operations, managing user requests and incidents, and supervising a team of analysts. Candidates must have an active TS/SCI... 

    Leidos

    Alexandria, VA
    18 hours ago
  •  ...seeks experienced and motivated Service Desk Agents, Tier 2. Position contingent upon...  ...Location: Washington, DC... Hybrid work model with a...  ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal...  ..., onsite technical support, enterprise endpoint management, and... 
    Contract work
    Temporary work
    Local area
    Remote work
    Flexible hours

    GTSC

    Washington DC
    3 days ago
  •  ...seeks a highly experienced and motivated Service Desk Tier 1 Lead ~~~ Position contingent upon...  .... Location: Washington, DC ... Hybrid work model with a combination of...  ...Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle... 
    Contract work
    Temporary work
    Local area
    Remote work
    Flexible hours

    Datawiz

    Washington DC
    11 days ago
  • Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level... 

    NJVC

    Arlington, VA
    18 hours ago
  • Service Desk Technician II Federal Prison Industries (UNICOR...  ...) supports UNICOR's enterprise technology environment,...  ...Responsibilities include providing Tier II technical support...  ...operates under a hybrid work model and may...  ...may be substituted for 1 year of experience) Required... 
    Full time
    Contract work
    Work at office
    Remote work
    Monday to Friday
    Shift work

    KeenLogic

    Washington DC
    1 day ago
  •  ...highly experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position...  ...Location: Washington, DC ... Hybrid work model with a combination...  ...delivers secure, ITIL-aligned Tier 1–3 IT support services to...  ..., onsite technical support, enterprise endpoint management, and asset... 
    Contract work
    Temporary work
    Local area
    Remote work
    Flexible hours

    Datawiz

    Washington DC
    2 days ago
  •  ...document customer reports of incidents and service requests through telephone, voicemail,...  ...chat, and personal visits to the Service Desk. Interface directly with supported end-users...  ...supporting a mid-sized Federal agency enterprise is a plus. · Relevant certifications such... 
    Work at office
    Remote work

    AAC

    Washington DC
    27 days ago
  •  ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT...  ...exhibit the exceptional technical and customer service skills to resolve issues as quickly and...  ...WILL MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and... 
    Work at office
    Remote work
    All shifts
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Washington DC
    1 day ago
  • A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active... 
    Full time

    IntelliDyne, LLC

    Falls Church, VA
    4 days ago
  • Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and classified systems. The ideal candidate should have at least 3... 

    Apavo

    Arlington, VA
    18 hours ago
  • $150k

    Position Title: Tier 3 Service Desk Lead Location: Washington, DC — Onsite Terms...  ...and centralizing enterprise IT service delivery across DOC...  ...permissions, domain services, GPOs, hybrid identity, and authentication...  ...and mentoring for Tier 1, Tier 2, and other technical... 
    Temporary work
    Work at office
    Flexible hours

    RIVA Solutions Inc.

    Washington DC
    18 hours ago
  • $42.02 per hour

     ...archiving, and for delivering both Tier I and Tier II technical...  ...expertise in broadcast IT systems, enterprise infrastructure, and user...  ...contact for all IT incidents and service requests submitted through authorized...  .... Factor Statements Factor 1 - Knowledge Required by the... 
    Hourly pay
    Part time
    For contractors
    Work at office
    Worldwide
    Shift work
    Night shift
    Weekend work

    United States Agency for Global Media

    Washington DC
    2 days ago
  • Blue Cotton Tech Services is looking for a Tier 1 Field Technician to join their team in Alexandria, VA. This role involves providing on-site technical...  ..., networking, and troubleshooting. The position offers a hybrid work model with competitive pay and a comprehensive... 

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Alexandria, VA
    18 hours ago
  • Inserso Corporation is seeking a Service Desk Specialist in Washington DC to provide Tier 1 support for our DOJ OJP customers. This role involves answering phone and email inquiries, resolving technical issues, and maintaining ticket systems. The ideal candidate will have... 

    Inserso

    Washington DC
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hybrid Tier-1 Enterprise Service Desk Analyst. Be the first to apply!