Hybrid Tier-1 Enterprise Service Desk Analyst
$49.9k - $100kCACI International Inc
CACI International Inc is looking for an Enterprise Service Desk Analyst I to provide frontline IT support for FEMA employees. This role involves resolving service requests through various channels and maintaining high customer satisfaction. Candidates should possess a Bachelor’s Degree and at least 1 year of experience in a help desk environment. The position requires strong communication skills, the ability to work in a fast-paced environment, and knowledge of Windows 10/11 and Microsoft Office. Comprehensive benefits and a competitive salary range of $49,900 - $100,000 are offered. #J-18808-Ljbffr CACI International Inc
- ...company, seeks experienced and motivated Service Desk Agents, Tier 1. ~~~ Position contingent upon... ...available. Location: Washington, DC ... Hybrid work model with a combination of onsite... ...coverage, onsite technical support, enterprise endpoint management, and asset...SuggestedContract workTemporary workLocal areaRemote workFlexible hours
$65.65k - $118.68k
Leidos Inc is seeking an experienced Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. This role involves supporting the delivery and enhancement of enterprise data and analytics products across multiple DoD organizations. Candidates should have a Bachelor...Suggested- Leidos in Alexandria, Virginia is seeking an experienced SME Service Desk Analyst (Tier 1) to deliver enterprise data and analytics products. The role involves providing advanced technical support, resolving user issues, and improving service desk operations. Ideal candidates...Suggested
- Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders... ...Modernization sector is seeking an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement, and adoption...Suggested
- Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends....Suggested
- Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact... ...pathways. This position is crucial in supporting enterprise data and analytics capabilities used by various DoD organizations...
$49.9k - $100k
Job Title: Enterprise Service Desk Analyst I Job Category: Information Technology Time Type: Full time Minimum Clearance... ...environment. The candidate will work Hybrid 3 days a week at the National Harbor and provide Tier 1 help desk support for FEMA enterprise service...Full timeContract workWork experience placementWork at officeNight shiftRotating shiftWeekend work3 days per week- Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics... ...experience in technical support, particularly in enterprise environments. This role offers opportunities to work on high...
$65.65k - $118.68k
Description This Department of War enterprise data and analytics program delivers mission-critical capabilities that enable leaders... ...sector is seeking an experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery, enhancement, and adoption of enterprise...Immediate start- Leidos is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, VA. The candidate will provide technical support and resolve... ...and a relevant degree with significant experience in enterprise technical support. Ideal candidates have a strong problem...
- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...manufacturing and financial services. Sporting scalable and... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote... ...in a federal or large-scale enterprise environment Strong... ...engineering teams, service desks, and government counterparts...Remote work
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location: Lanham, MD (onsite role; remote/... ...assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate... ...to the next level! We deliver essential technological services to our customers in support of their missions to sustain national...Work at officeLocal areaRemote work
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting... ...hardware and software issues, maintain compliance with Service Level Objectives, and contribute to continuous process improvement...
- Join to apply for the Senior Enterprise Data Analyst, F-35 JPO (Hybrid Telework) role at Serco 1 day ago Be among the first 25 applicants... ...(MDAP). Experience with Service and OSD forms related to PPBE,... ...-na.com or call the HR Service Desk at (***) ***-****, option 1. Please...Full timeContract workWork at officeLocal areaImmediate startRemote work2 days per week3 days per week
- Leidos Inc is seeking an experienced SME Service Desk Analyst (Tier 1) Lead in Alexandria, Virginia. This role involves leading Tier 1 Service Desk operations, managing user requests and incidents, and supervising a team of analysts. Candidates must have an active TS/SCI...
- ...seeks experienced and motivated Service Desk Agents, Tier 2. Position contingent upon... ...Location: Washington, DC... Hybrid work model with a... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal... ..., onsite technical support, enterprise endpoint management, and...Contract workTemporary workLocal areaRemote workFlexible hours
- ...seeks a highly experienced and motivated Service Desk Tier 1 Lead ~~~ Position contingent upon... .... Location: Washington, DC ... Hybrid work model with a combination of... ...Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle...Contract workTemporary workLocal areaRemote workFlexible hours
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- Service Desk Technician II Federal Prison Industries (UNICOR... ...) supports UNICOR's enterprise technology environment,... ...Responsibilities include providing Tier II technical support... ...operates under a hybrid work model and may... ...may be substituted for 1 year of experience) Required...Full timeContract workWork at officeRemote workMonday to FridayShift work
- ...highly experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position... ...Location: Washington, DC ... Hybrid work model with a combination... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to... ..., onsite technical support, enterprise endpoint management, and asset...Contract workTemporary workLocal areaRemote workFlexible hours
- ...document customer reports of incidents and service requests through telephone, voicemail,... ...chat, and personal visits to the Service Desk. Interface directly with supported end-users... ...supporting a mid-sized Federal agency enterprise is a plus. · Relevant certifications such...Work at officeRemote work
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT... ...exhibit the exceptional technical and customer service skills to resolve issues as quickly and... ...WILL MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold Active...Full time
- Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues and ensuring effective service delivery for unclassified and classified systems. The ideal candidate should have at least 3...
$150k
Position Title: Tier 3 Service Desk Lead Location: Washington, DC — Onsite Terms... ...and centralizing enterprise IT service delivery across DOC... ...permissions, domain services, GPOs, hybrid identity, and authentication... ...and mentoring for Tier 1, Tier 2, and other technical...Temporary workWork at officeFlexible hours$42.02 per hour
...archiving, and for delivering both Tier I and Tier II technical... ...expertise in broadcast IT systems, enterprise infrastructure, and user... ...contact for all IT incidents and service requests submitted through authorized... .... Factor Statements Factor 1 - Knowledge Required by the...Hourly payPart timeFor contractorsWork at officeWorldwideShift workNight shiftWeekend work- Blue Cotton Tech Services is looking for a Tier 1 Field Technician to join their team in Alexandria, VA. This role involves providing on-site technical... ..., networking, and troubleshooting. The position offers a hybrid work model with competitive pay and a comprehensive...
- Inserso Corporation is seeking a Service Desk Specialist in Washington DC to provide Tier 1 support for our DOJ OJP customers. This role involves answering phone and email inquiries, resolving technical issues, and maintaining ticket systems. The ideal candidate will have...
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