Field Operations Manager Rare Blood Disorders Oncology

Job Title: Field Operations Manager, Rare Blood Disorders / OncologyLocation: Remote, USAbout the Job:The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers.The Field Operations Manager, PSS RBD/ONC will provide operational support to the RBD/ONC Clinical Educator (CE) teams, the Community Relations and Education Manager (CoRe) team, and Field Reimbursement Manager (FRM) teams. This includes the coordination of activities impacting all CEs, CoRes, and FRMs, analytics and KPIs, budgeting and planning activities, and vendor management. The candidate must be solution-oriented, operationally savvy, creative, highly organized, flexible, and adept at handling multiple projects with tight deadlines and multiple stakeholders. This will be a highly visible position interacting with many internal functional groups within Sanofi, and external vendors. The position will report to the Director, Field Reimbursement Manager, Hemophilia and is remote.Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.About Sanofi:We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.Main Responsibilities:A summary of responsibilities is outlined below, however the ability to flex and prioritize in response to changing business needs is of the utmost importanceServe as key liaison between the RBD/ONC CE, CoRe, and FRM teams and Home Office on all Field Operations related issues and is a conduit for feedback from the field to help determine best practices and approach to driving businessSupport projects for field force sizing, alignments, deployment, targeting, and call planning exercisesParticipate in strategic business planning and budget process for the RBD/ONC CE, CoRe, and FRM teams Budget/ F1 / F2, LRP, Strategic planIn collaboration with, and when necessary cross functional partners, develop and manage field force alignments, resource requirements, and any expansion/realignment initiativesWork closely with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors, in the development, communication and implementation of contestsLiaison between Field Leadership and the Business Operations Team on Transparency and CIA related tasksWork closely with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors in planning, communicating, and executing various projectsIdentifies needs and communicates to appropriate functional area for support & assistanceRaises key issues across the business to appropriate cross functional partners/teamsProvide support to the RBD/ONC PSS organization through ad-hoc analyses that may be needed to support or help drive strategyWork with the Head of Patient Services RBD/ONC and the CE, CoRe, and FRM Directors in defining, developing and/or evaluating standard KPI's for field activity, including but not limited to call plan effectiveness, and resource utilizationIdentify areas for improvement within the RBD/ONC CE, CoRe, and FRM Teams for standardization, process improvements, training, and opportunities for automationManage the progress of multiple strategic projects and prioritize with respect to timelines while meeting project milestonesCoordinate CE, CoRe, and FRM related trainings with the AD RBD/ONC Patient Support Services Training. Deliver training if necessary.Represent the RBD/ONC CE, CoRe, and FRMs team on all POA planning meetingsAssist in the management of the "new hire" process for members of the CE, CoRe, and FRM leadership teamsPartner with Insights and Analytics to align on field KPI tracking and business planning effortsManage external partners with ad-hoc and on-going projects including budget management, scope of work, and budget planningDrive operational aspects for quarterly business planning and business reviews including agenda creation, management of content, and final presentationsInitiate and lead yearly Business Review Planning for field driving collaboration and innovation across brand team and cross-functional matrixAct as a culture role model by demonstrating inclusive and supportive leadership qualitiesAbout You: Basic Qualifications:Bachelor's Degree5+ years relevant commercial experience in the healthcare industry and/or consultingStrong leadership/management and analytical skills, ability to delivery on project objectives in a timely manner requiredProven ability to lead and influence teams without direct authorityExcellent writing and organizational skills requiredPreferred Qualifications:PSS or other commercial specialty experienceHighly self-directed; Must be able to proactively and independently work issues and manage projects with minimal directionProven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environmentPrevious experience in bio-pharmaceutical commercial roleField experience is strongly preferredTravel Requirements:20-30 percent travel requiredTravel includes attendance at POAs, formal training programs, national and regional meetings, vendor site visits, and company eventsWhy Choose Us?Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next. 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