ADMINISTRATIVE ASSISTANT 4

Salary : $2,732.00 - $4,682.00 Monthly
Location : Monroe, LA
Job Type: Classified
Job Number: AA4-224863-081426-HC
Department: Louisiana Works
Opening Date: 08/14/2026
Closing Date: 8/23/2026 11:59 PM Central


About this Job
Office of Workforce Development

Division: Louisiana Rehabilitation Services

Location: Monroe, LA
Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.
Learn more about Louisiana Works
This Administrative Assistant 4 position provides administrative support to a Regional Manager of Louisiana Rehabilitation Services. This person serves as a confidential and personal assistant to the Regional Manager performing duties independently and exercising a high degree of independent judgment and initiative in determining the approach/action to take in non-routine situations. Also, this person provides managerial and personnel support to the staff in the region.
The Office of Workforce Development (OWD) is a key division of the Louisiana Works; managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state's economic growth.
Louisiana Rehabilitation Services (LRS) assists persons with disabilities in their desire to obtain, maintain, or advance in competitive integrated employment and achieve independence in their communities by providing rehabilitation services and working cooperatively with businesses and other community resources.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Minimum Qualifications
Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Provide clerical support to the Regional Manager of Louisiana Rehabilitation Services, as a personal/confidential assistant, bringing regional matters to the Regional Manager's attention and making recommendations.
• Researches, analyzes and compiles statistical reports for production, budgetary and federal indicator matters. Independently provides information on routine administrative inquiries from State Office, office staff, vendors, consumers and the general public.
• Responds to requests for information; may require interpretation of department rules and regulations.
• Organizes and maintains files of correspondence and information.
• Compiles and types special reports by selecting relevant information from a variety of sources such as reports, documents, correspondence, electronic files, etc. Independently composes and types correspondence involving complex, sensitive and non-routing matters.
• Responsibility for all personnel matters for all employees in the Region: Being knowledgeable of all LRS and State Civil Service policies and procedures.
• Provides technical and administrative assistance to the regional office including: Prepares materials needed for meetings, such as agendas, handouts, binders, etc. May attend meetings and transcribe minutes.
• May type contracts, secure appropriate signatures, and track contracts through the approval process.
• Reviews and audits payroll documents for accuracy.
• Assists the Regional safety coordinator in maintaining records and insuring that safety program is up to date and accurate in documentation.
• Maintains regional telephone reports, payments in AWARE system.
• Additional duties as assigned and travel must be performed as needed.

Position Specific Details:

Location: Monroe, LA

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty
How to Apply:

No Civil Service test score is required to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.


Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
For further information about this vacancy, contact:

Heather Courville

View email address on click.appcast.io
Louisiana Works is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# View phone number on click.appcast.io.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


Do you have experience with timekeeping and/or payroll systems?

• Yes
• No

02


Do you have any work experience with purchasing?

• Yes
• No

03


If you answered Yes to the previous question, please explain your work experience with purchasing.
04


Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

05


Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06


Acting Decisively - How well do you make timely, confident decisions using sound reasoning?

• I avoid making decisions, rely on others, and struggle to stay confident under pressure.
• I make decisions with help, second-guess myself, and tend to stick with familiar methods.
• I make timely decisions, take responsibility for the outcome, and explain my reasoning clearly.
• I make bold decisions, adapt quickly, and help lead others through uncertainty.

07


Acting Decisively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08


Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

09


Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question