Patient Coordinator
$24 per hourAgeless Mens Health
Patient Coordinator – Ageless Men's Health
Location: Memphis, TN (Grove Park)
Pay: $24 per hour
Schedule: Full-time, Monday–Friday, standard daytime hours (no nights or weekends). Must be available for scheduling during normal business hours.
Job Type: Full-time
Join the Nation's Leader in Men's Health
We have 90+ clinics nationwide and are seeking a Patient Coordinator for our Grove Park location in Memphis, TN. As the face of our clinic, you'll create exceptional experiences from the moment patients walk through the door to the time they leave. You'll own the front office by managing patient flow, scheduling appointments, verifying insurance, collecting payments, and building lasting relationships that keep patients engaged in their care.
At Ageless Men's Health, our patients visit us regularly as they invest in their health, confidence, and quality of life. As our Patient Coordinator, you'll get to know patients by name, provide concierge-level service, and ensure every interaction reflects the high standards of our practice.
What We Offer $24/hour, full-time, Monday–Friday schedule
No nights, weekends, or on-call shifts
Medical, dental, and vision insurance
Paid time off (PTO), paid parental leave, short-term disability, 401(k), tuition reimbursement, and employee discounts
Supportive, team-oriented environment
Career growth opportunities within a national healthcare organization
Your Responsibilities Serve as the first and last point of contact for every patient visit
Greet patients and manage check-in/check-out for scheduled and walk-in appointments
Answer phones, schedule appointments, and provide exceptional customer service
Verify insurance coverage, collect copays and payments, and maintain accurate patient information
Follow up on inbound leads, reactivate inactive patients, and support patient retention initiatives
Build strong relationships with patients by providing personalized, concierge-level service
Maintain an organized, welcoming lobby and front office environment
Support daily clinic operations while ensuring HIPAA compliance and an efficient patient experience
Qualifications 1–3 years of experience in a medical office, wellness clinic, medical spa, or other healthcare setting required
Strong customer service and communication skills with a warm, outgoing personality
Organized, dependable, and able to manage multiple priorities in a fast-paced environment
Experience with insurance verification, scheduling, and medical administrative responsibilities
Comfortable using scheduling or EMR software
Experience with lead follow-up or patient outreach is a plus
Passion for delivering exceptional patient experiences and interest in men's health and wellness About Ageless Men's Health
Ageless Men's Health is the national leader in Testosterone Replacement Therapy (TRT) and men's wellness. Our mission is to help men look and feel their best through safe, effective, and personalized care. We believe exceptional patient experiences begin at the front desk, where meaningful relationships and outstanding service create lasting loyalty. Be part of a fast-growing national organization that's redefining men's healthcare through connection, compassion, and innovation.
Visit Ageless Men's Health to learn more about our mission and services. #INDCRM
Keywords: Patient Experience Coordinator, Medical Front Office Coordinator, Patient Care Coordinator, Medical Receptionist, Concierge Healthcare, Medical Office Coordinator, Wellness Clinic, Men's Health Clinic, Testosterone Replacement Therapy (TRT), Hormone Therapy, Patient Relations, Customer Service, Insurance Verification, HIPAA Compliance, EMR Systems, Appointment Scheduling, Lead Management, Patient Retention, Payment Collection, Administrative Support.
Vacancy posted 1 day ago
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