Peer Support Coordinator

Job Title: Peer Support Coordinator

Department: Social Impact

Location: Remote/Virtual within the continental US

Reports to: Director, Peer Support and Suicide Prevention Programs

Classification: Exempt

Position type: Full-Time Employee

Pay Band: $45,000 - $57,000

Blue Star Families

Blue Star Families is the largest nonprofit dedicated to making military life better for families. Each year, we support over 1.5 million military- and veteran-connected family members through a national network of 300,000+ members and local chapters in communities across the country.

Our mission is simple and bold: We make military life awesome for families. We listen, share, partner, and act to deliver evidence-based, data-driven solutions that work for real people. We’re a lifestyle organization, a friend and neighbor, and a trusted partner. Our approach is collaborative, human-centered, and designed with the whole family in mind.

A Blue Star Family is one with an immediate family member — a spouse, parent, or child — actively serving in the U.S. Armed Forces, including the Guard and Reserves. These families face unique challenges, including frequent relocations, deployments, career disruptions, and isolation. We respond with research-informed programs that create connection, build resilience, and foster a true sense of belonging.

We serve with urgency but build trust over time — because change happens at the speed of trust. Whether we’re driving spouse employment, supporting caregivers, or helping communities welcome military families, we strive for upstream solutions.

Who We’re Looking For:

• Bold thinkers. Fast movers. Smart collaborators. People who want to build, lead, and drive measurable change — and who care deeply about making an impact that matters.

What You’ll Do Here:

• Solve complex challenges with data, heart, and humility
• Build cross-sector partnerships that get things done
• Help military families feel at home wherever they live

If you're ready to work in a high-performance, mission-driven environment — and to make life better for those who serve — Blue Star Families is where you belong.

As a fully remote organization, we rely on scheduled in-person gatherings to foster alignment, collaboration, and organizational culture. This role requires the ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events. These gatherings are essential for connection, brainstorming, and staying strategically aligned across teams. Participation is required as a core part of the role.

General Description

The Peer Support Coordinator will work directly for the Blue Star Families’ Director, Peer Support and Suicide Prevention Programs, to execute and support all operational and administrative duties for Blue Star Families’ Blue Star Support Circles Program. The Peer Support Coordinator will assist with communication, coordination, and administrative tasks related to the Blue Star Support Circles Program.

Key Job Functions

• Track metrics to measure the effectiveness of Blue Star Support Circles as needed and in collaboration with University of Alabama and BSF’s Research and Evaluation Team.
• Serve as an internal and external spokesperson for the Blue Star Support Circles.

• Support the team by performing tasks related to organization, administration, scheduling, and strong communication.
• Monitor day-to-day operations to ensure efficiency, productivity, and adherence to company policies and procedures
  • Review budget in collaboration with Director
  • Salesforce needs/tracking
  • Maintain all Neighborhood groups, events, and communications for Support Circles program
  • Support all hive tasks related to chapter location recruitment and coordinating technology needs for the program.
  • Maintain data spreadsheet for all lethal means safety needs, cohort participants to include intake form tracking
  • Maintain participant files with all necessary documents
  • Communication support and collaboration for Combat the Silence and Blue Star Support Circles
  • Data entry and management with various systems in collaboration with University of Alabama and VA
• Support and maintain an understanding of Blue Star Families’ strategic goals and their relationship to targets and priorities.
• Develop intentional relationships within Blue Star Families and with external organizations to offer insight and opportunities for change and collaboration.
• Some travel is required to attend meetings, training, events, etc.
• May be required to work nights, weekends, and holidays as necessary to carry out key job functions.

• Ability to lift and carry supplies and equipment up to 30 lbs.
• Perform other duties as assigned.

Required Experience, Skills, Background

• 0-2 years of work experience, preferably with program(s) supporting outdoor initiatives
• Bachelor’s degree in a relevant field or comparable work experience
• Proficient in Microsoft Office and Google Suite.
• Project Management system experience or ability to learn new software.
• Ability to produce high-quality work on deadline; comfortable managing multiple projects, priorities, and deadlines in a fast-paced environment
• Excellent interpersonal and influencing skills
• Excellent oral and written communication skills

Desired Experience, Skills, Background

• Experience working with military-connected communities or a passion for supporting military families.
• Experience and/or comfort working in a virtual environment

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization.

EEO Policy

Blue Star Families is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.