Appointment Coordinator

We’re looking for a reliable, organized Appointment Coordinator / Office Administrator to join a growing team. This is a great opportunity for someone who communicates well, pays close attention to detail, and is comfortable speaking with customers throughout the day. Start Date: September 8, 2026 Assignment: Temporary for several months with potential to become permanent Schedule: Monday–Friday Workplace: Fully onsite Location: New York City The Role The main focus of this position is helping schedule service appointments with existing customers . This is not cold calling or sales . You’ll be given a list of customers to contact by phone or email. After training, you’ll locate their information in the company’s system, reach out to schedule their next irrigation or gardening appointment, record the outcome, and move on to the next customer. The process is straightforward, but organization, reliability, and attention to detail are extremely important. Responsibilities Work through provided customer call and email lists Locate customer contact information in the company’s system Call existing customers to schedule upcoming service appointments Communicate with customers by email when needed Book and accurately record appointments Track who answered, who did not answer, and who requires follow-up Keep customer records and contact activity organized and up to date Enter and update information accurately within internal systems Follow up with customers as needed Assist with general administrative and office support Take on additional projects and responsibilities as you become comfortable in the role What We’re Looking For Comfortable speaking with customers over the phone Strong attention to detail and accuracy Organized and able to keep track of multiple customer interactions Reliable and consistent with strong follow-through Professional verbal and written communication skills Basic computer and Microsoft Office skills Ability to learn new systems and processes Able to work independently once trained Positive, team-oriented attitude Previous administrative, scheduling, customer service, or office experience is a plus There is an opportunity to grow into other areas of the business for someone who proves their ability, reliability, and attention to detail in this role. If you’re organized, comfortable on the phone, and looking for an opportunity where strong performance can lead to additional responsibility, we’d love to hear from you. #J-18808-Ljbffr Bernard Nickels & Associates