Medical Intake Coordinator

Dallas Pets Alive! is a highly respected animal rescue organization and provides the perfect place to utilize your skills to grow personally and professionally. Our mission is to promote and provide the resources, education, and programs needed to eliminate the killing of companion animals in North Texas - and volunteers make our mission a reality.

With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to DPA, you are directly impacting our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dallas Pets Alive! visit

As a Medical Intake Coordinator, you will ensure foster parents are set up for success by reviewing intake and/or shelter medical records and providing clear guidance on each pet’s medical needs and required appointments at the start of their time in foster care.

Team: Medical

Reports to: Assistant Medical Director(s), Medical Director, Assistant VP of Animal Operations, VP of Animal Operations and the Executive Director.

Works with: DPA staff, Medical Leadership team, other volunteers, and foster parents

Location : Remote/Virtual - Virtual from anywhere, understanding we are in the CST time zone.

Time Commitment: Up to 5-10 hours per week

Compensation: This is a Volunteer Position with no monetary compensation. After one year of service we issue a professional letter of recommendation from our Director of Volunteer Management and Human Resources, as well as a LinkedIn recommendation(s) as applicable.

Responsibilities:

• Review and verify each pet’s medical history
• Create a clear medical plan for the pet’s time in foster care
• Share medical needs and next steps with fosters at intake
• Ensure pets stay on track for event and adoption clearance
• Keep records up to date in ShelterLuv, Google Suite, and Trello
• Escalate concerns to appropriate team leads when needed

Qualifications/Skills:

• Must be at least 18 years of age
• Previous veterinary experience is not needed, just a willingness to learn
• Google Suite experience helpful
• Access to a laptop/desktop computer is required
• Attention to detail
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the general public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

1. Both ends of the leash are respected and honored. All individuals are treated with dignity, compassion, and understanding.
2. We treat all living beings as they wish to be treated.

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do.

DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at

For general information about volunteering, visit

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact View email address on click.appcast.io.