Intake Coordinator

Job Description

Job Description

WORK WITH CHILDSTRIVE TO IMPROVE THE LIVES OF CHILDREN AND FAMILIES

ChildStrive began as a dream shared by a small group of parents who wanted a better future for their children with special needs. Every day, ChildStrive team members continue to grow that dream through dynamic, research-based programs that improve the lives of children and families in our community.

At ChildStrive, we believe that hiring staff that reflects our multi-ethnic and multi-racial clients increases resiliency, equity, and capacity in our community. We are committed to creating a welcoming workplace for all individuals and to offer opportunities for mentorship. We strongly encourage members of underrepresented groups, veterans, multi-lingual individuals to apply for our open positions.

We invite highly skilled, dedicated professionals to join our team of therapists, educators, nurses, counselors and administrative support.  We have a current opportunity for a part time Intake Coordinator.

POSITION SUMMARY

Intake Coordinator

Program: Early Supports for Infants and Toddlers Program

Location: Everett

Schedule: 0.75 FTE

Salary: $25 -$27.50

The Intake Coordinator works within the Intake Team to receive and process referrals to ChildStrive programs.  The Intake Coordinator educates prospective clients and referral sources about the eligibility criteria for all ChildStrive programs.  Families supported through the intake process may be experiencing complex and emotional circumstances. We engage in sensitive conversations with families to guide them to appropriate services and resources.  The Intake Coordinator works with other ChildStrive program staff to build and maintain relationships with referral sources, such as hospitals, therapists and schools. This role initiates client records and ensures all data-entry related to new referrals is complete and accurate within the electronic health record system. The Intake Coordinator may participate in community events, helping to inform the public of ChildStrive programs and to reach prospective clients.

Required Qualifications and Key Competencies:

• 3+ years of experience working in a field of social services or early childhood, or A.A./B.S. degree in a field related.
• Oral and written fluency in English and another language, Spanish is highly preferred.
• Knowledge of Microsoft Suite; experience with Word, Teams, and Excel.
• Experience with Electronic Health Recordand data entry.
• Demonstrate strong communication skills; speaks clearly and persuasively in positive or negative situations; including written and verbal communication.
• Follows policies and procedures; complete administrative tasks correctly and on time while utilizing HIPAA compliance.
• Complete Family Resource Coordinator (FRC)training and training hours necessary to maintain FRC credentialling.
• Complete background check.
• The ability to organize and prioritize tasks by demonstrating accuracy and thoroughness in work.
• Use high level of decision-making skills, strong attention to detail, and experience navigating complex processes to ensure all parties are aware of the next steps.

BENEFITS:

In addition to our supportive workplace environment you’ll enjoy excellent benefits that may include:

• Competitive wages.
• Matching 403(b) contributions.
• Healthcare package.
• Paid Time Off.
• Continuing education.
• Professional Development.
• Flexible schedule.

To be considered for this position, respond with your cover letter and resume.

ABOUT OUR ORGANIZATION

Founded in 1963, ChildStrive is a growing non-profit agency serving children and families in Snohomish and north King Counties.  We are pioneers and respected leaders in providing family-centered parenting support and early intervention services to pregnant women and young children birth through 3 years old.

ChildStrive partners with families to support young children’s success in daily life and in the community.

Vision

ChildStrive is an inclusive and affirming community where ALL children and families have the opportunity to thrive .

Mission

ChildStrive builds on the relationships, strengths, and unique abilities of young children and their families by fostering social, emotional, and physical well-being so all children can flourish.

We serve our community through four programs:

Early Support for Infants and Toddlers serves families with children birth to three years of age who have a developmental delay or identified disability;

Nurse Family Partnership serves first time pregnant women through pregnancy and until their child turns two years of age.

Parents as Teachers serves families who are pregnant or have a young child who are living with trauma or chronic hardships, including housing instability or poverty.

Outreach Support Services serves families with preschoolers who are homeless and living in shelters or who are isolated and lack support.  The Outreach program also partners with the Tulalip Tribes and provides consultation services to childcare providers serving families in transitional housing.

ECEAP (Early Childhood Education and Assistance Program) is a high quality preschool and family development program for underserved families in partnership with Snohomish County and the State of Washington.

At ChildStrive our workplace is a direct reflection of our work with the families we serve . We ask our families about their hopes and dreams and we recognize that the hopes and dreams of our staff extend beyond their work life.

We build family capacity through strength based coaching, reflection, and information sharing .   Whether you are a seasoned professional or a recent graduate, we systematically support our staff to reach their full potential.  You’ll work alongside talented professionals and have built-in opportunities for continuing education, reflective supervision, pursuing your passions and sharing your knowledge.

We collaborate with families and our community partners in meaningful, effective ways; relationships are at the core of our work. You’ll find a trusted “home” on your transdisciplinary work team and experience the results of deep, authentic collaboration across the agency.

We continually adapt and improve to best meet our families’ needs, and maintain accountability in the process. Whether working with a challenging family, or improving agency wide effectiveness, you’ll roll up your sleeves to solve problems and have the freedom to implement solutions.  Our leadership philosophy allows every employee to take responsibility for ChildStrive’s success and how we accomplish our mission.

ChildStrive participates in the E-Verify program and is an equal opportunity employer.

EEOC/AA - All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, religion or natural origin, creed, marital status, age, Vietnam era or other veterans’ status, or mental or physical handicap.

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