Bilingual Front Office / Office Assistant -Spanish

Bilingual Front Office / Office Assistant - Spanish

Carlos Ramirez State Farm Insurance Agency in Easton, PA is seeking a friendly and dependable Front Office / Office Assistant. Must be fluent in both Spanish and English. No insurance experience is required; we provide full training and support. This role is ideal for someone who enjoys working with people, wants a stable weekday schedule, and is interested in learning valuable office, customer service, and insurance skills.

Responsibilities include:

• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks

Qualifications include:

• Friendly, professional, and reliable
• Comfortable speaking with people in person and on the phone
• Strong communication and organizational skills
• Detail-oriented with basic computer skills (Microsoft Office / general office software)
• No prior insurance experience required
• Bilingual, fluent in Spanish and English

Opportunity for growth with Property & Casualty insurance license (we assist with the process)

At the Carlos Ramirez - State Farm Agency, we help individuals, families, and small businesses protect what matters most. Our team is committed to delivering exceptional service, building lasting customer relationships, and creating a positive impact in the communities we serve. We foster a supportive, growth-oriented work environment where team members are valued, developed, and rewarded for their contributions. If you enjoy helping people, thrive in a collaborative setting, and want to build a meaningful career, we'd love to connect with you.