Pharmacy Technician IV - Specialty Pharmacy

Pharmacy Technician IV

The Pharmacy Technician IV will work under the supervision of the pharmacist to provide excellent customer service to patients receiving specialty medications. This technician will be responsible for the management for the dispensing functions for specialty medications and monthly outreach calls to assess the need for refills on medications and check on the overall wellbeing of the assigned patients. The Pharmacy Technician IV will also be responsible for managing prior authorizations and financial assistance for assigned specialty patients as well as serve as a role model and assist in the training of staff. All clinical issues will be referred to the pharmacist.

Qualifications:

Minimum Qualifications:

• High School Diploma or GED Plus 4 years relevant pharmacy technician experience OR Undergraduate degree and relevant pharmacy technician experience
• Licensed pharmacy technician by the Arkansas State Board of Pharmacy
• 1 year to obtain ASHP/ACPE Accredited Technician Training or certificate program (such as Advanced Certified)
• PTCB National Certification

Preferred Qualifications:

• Master's Degree
• 2+ years of UAMS Pharmacy experience

Responsibilities:

• Monitors prior authorizations for timely submission and processing as outlined in the policies and procedures.
• Ability to identify pertinent literature for appeals and help/teach others this process.
• Possesses a good understanding of all disease states. Ensures outstanding prior authorizations are monitored daily.
• Audit documentation for presence and accuracy.
• Monitors outstanding financial assistance to streamline timely patient access.
• Promotes continuous patient communication throughout the patient journey.
• Refers all clinical issues to the pharmacist, always working within the pharmacy technician's scope of practice.
• Participates in the training of staff.
• Works in any disease state as needed.
• Monitors the ACD and addresses gaps.
• Uses appropriate walk-away codes.
• Reports all gaps to the Assistant Director of Pharmacy.
• Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise.
• Assists others with adjudication issues and can teach the adjudication process.
• Audits each specialty prescription for accuracy to ensure proper billing.
• Ensures prescription processing is promptly done with a focus on patient safety and clean claims.
• Assists others once work is completed every day.
• Ensures that prescriptions are accurately filled and all necessary information is in the work basket, including payment.
• Works to enhance the workflow. Is responsible for improving documentation to enhance patient safety and outcomes.
• Models professional communication with patients, providers, payers, and PBMs.
• Works in any disease state as needed.
• Reports all gaps to the Assistant Director of Pharmacy.
• Other duties as assigned.

Physical Demands: Medium Work | Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Visual Requirements: close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Constant Physical Demands:

Hearing

Repetitive Movements

Standing

Talking

Walking

Frequent Physical Demands:

Sitting

Stooping

Occasional Physical Demands:

Lifting

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

University of Arkansas at Little Rock