Microsoft Technology Account Lead - Health & Public Sector

Summary The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft-focused deliverables. The MTAL works closely with Accenture Account Leadership to create, own, execute and maintain the plan for strategic business growth on the Microsoft platform across one or more accounts within a client industry sector. Key Accountabilities Account Management : Work as a key Microsoft advisor and go-to contact for clients and Accenture Account Leadership. Builds and manages Microsoft relationships with client C-suite at one or more priority accounts and key strategic client relationships, either personally or through a medium to large account team. Develops and implements a relationship management plan to build key relationships at decision‑making levels. Consults with customer representatives at different levels to identify outcomes, introduces relevant internal specialists, analyzes complex customer data, and clarifies mid‑to‑long‑term customer needs to develop agreed specifications. Account Leadership : Leads development and implementation of a Microsoft strategy to deliver intended business benefits and track them across client accounts. Champions Microsoft AI and innovation streams within the overall Accenture account plan and ensures resources are in place. Sales & Solutions : Acts as a Trusted Advisor to build credibility through deep Microsoft product knowledge. Leads solution configuration by directing cross‑functional teams to design complex, tailored Microsoft solutions, including products, services, and contractual terms aligned with customer needs. Manages bid responses, develops pricing strategies, contract terms and risk controls for RFPs and tenders. Drives account growth by identifying opportunities to expand Microsoft footprint and develops renewal strategies tailored to customer type. Key Performance Indicators: Client Experience, Overall & thought leadership / inspiration, Account Growth, Account Sales & Revenue Growth, CCI (Sold & Delivered), Personal Chargeability (30%), Knowledge (supports customer satisfaction, loyalty and commitment), and strong big‑picture thinking. Experience 7+ years of customer management and/or enterprise sales experience, with demonstrated success in managing strategic client relationships and driving growth in a service‑based sales environment. 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy. Familiarity with Microsoft technology stack; foundational or higher‑level Microsoft certifications strongly preferred. 5+ years of experience working with the required industry verticals and ability to articulate Microsoft’s differentiation story within those industries. Compensation Compensation varies by location, role, skill set, and level of experience. Typical ranges include: California: $175,000 – $200,000 Cleveland: $150,000 – $170,000 Colorado: $150,000 – $170,000 District of Columbia: $170,000 – $190,000 Illinois: $165,000 – $185,000 Maryland: $170,000 – $190,000 Massachusetts: $170,000 – $190,000 Minnesota: $165,000 – $185,000 New York / New Jersey: $175,000 – $200,000 Washington: $170,000 – $190,000 Benefits Avanade offers a competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. #J-18808-Ljbffr 1026 Avanade Inc. Company