Senior VOC Analyst: Retention & Insight Leader
Harbor-Compliance
Harbor Compliance is seeking a Senior Voice of the Customer (VOC) Analyst to enhance understanding of customer behaviors that drive retention and growth. This role will develop VOC systems and analytics, delivering insights to improve customer experience. The successful candidate will have over 5 years of experience in customer insights, strong data analysis skills, and the ability to communicate findings to executive leadership. This position is vital for customer engagement strategies and operational improvements. #J-18808-Ljbffr Harbor-Compliance
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