Case Manager (Success Coach)

Job Description

Job Description

Description:

Essential Responsibilities & Duties

• Conduct comprehensive assessments to identify the needs and strengths of youth and families
• Develop Individualized Plans that address clients’ specific goals, challenges, and circumstances
• Offer guidance, counseling, and support to youth and families in navigating challenges
• Connect clients with community resources including, but not limited to, educational programs, mental health services, and housing and living support
• Regularly review and update case plans, tracking progress towards goals and adjusting services as needed
• Keep accurate and up-to-date records of client interactions, referrals, assessments, and progress reports in compliance with agency standards
• Work closely with program leaders to coordinate services and support for clients, school officials, and other external agencies
• Assist program staff with general classroom/program management including, but not limited to, activity implementation, student behavior, and general worksite safety
• Adhere to standard operating procedures related to childcare as prescribed by the agency and external governing bodies
• Perform special duties, as needed

Requirements:

Qualifications

• Bachelor’s degree required in Social Work, Psychology or related field
• Experience working with youth and their families in a case management or direct service role
• Works independently and as part of a team
• Strong communication and interpersonal skills with the ability to build rapport and trust
• Knowledge of community resources and service systems related to youth and their families
• Bilingual: Spanish and/or Haitian Creole (preferred)
• Works effectively in a wide range of professional settings
• Firm knowledge of Microsoft Office 365 applications

Compensation & Benefits

This position offers an annual salary between $45,500 and $47,000, depending on experience. Following a satisfactory ninety(90)-day probationary period, the company provides full medical and dental insurance for the employee as well as paid vacation days and a flexible work schedule.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bending/ Kneeling
• Crawling/stooping
• Walking
• Carrying (no more than 10 lbs)
• Pushing/pulling
• Significant fine finger dexterity
• Sitting/ Standing
• Working weekends and nights
• Driving under changing weather conditions