Courtesy Officer
Southern Management Companies, LLC
Must have great customer service skills, attention to detail, answering after hour calls, check in all guest when entering community, keep accurate records, turn in nightly report of any incidents. Working Hours are: 12am - 8am Monday - Friday WHAT WE ARE LOOKING FOR: Courtesy Officers are an essential part of our apartment community. While maintaining visibility and availability to our residents, our Courtesy Officers often work independently with minimal supervision. They are dependable, people-oriented problem solvers, and are able to work in a fast-paced environment.
WHAT WE EXPECT FROM YOU:
WHAT WE EXPECT FROM YOU:
- Manage and control access to community
- Patrol residential and commercial buildings and grounds
- Observe, record and report activities and incidents timely and accurately
- Notify management of all unusual, emergency, and/or significant situations that occur on the community
- Resolve or report safety concerns immediately
- Inspect and enforce parking policy
- Attend to the needs of residents and guests
- Contribute to community/company engagement efforts
- Perform other duties as assigned by managers/supervisors
- Ability to handle emergency situations with poise and empathy
- Ability to handle stress and pressure
- High level of written and oral communication skills
- Ability to keep accurate and neat records
- Outstanding customer service skills
- Proficiency with Microsoft Office and Excel
- High school diploma or GED
- One year of customer service experience
- First aid and CPR certifications preferred
Vacancy posted 3 days ago
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