Parts Counter Sales

Job Title

Sells parts to all customers, over the counter, through the shop or on the phone

Location: Bergey's Kia- Colmar, PA

Shift: Full Time

Pay: up to $20.00 / hour - depending on experience

Essential Duties:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Other tasks as assigned.

Requirements:

• Valid Driver's License
• Successful completion of background checks and drug screening
• Bergey's is an equal opportunity employer.