Legal Administrative Specialist
US Veterans Affairs Department
Summary The Legal Administrative Specialist (LAS) serves as a member of the Public Contact Team, located in the Veterans Service Center. The incumbent provides in-depth information and comprehensive assistance to veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits. Learn more about this agency Duties Help Typical duties include, but are not limited to:
- Coordinates counseling sessions with Veterans, their dependents, and their beneficiaries face to face, regarding all benefits available through the VA, as well as non-VA benefits available through other agencies. This is accomplished through in-person or telephone interviews, and correspondence or telephone VBA facilities and provides broad outreach services.
- Explains in detail, VBA rating decisions and provides explanations for the decisions using extensive knowledge of VA benefits and services, claim and appeal processing procedures and benefit determination information and all pertinent information available in system of record.
- Assists with programs include, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, general Social Security Administration benefit programs, other federal, state, and local domestic relations, and assistance programs.
- Prepares technical correspondence to veterans and their dependents providing benefit information, representation rights and response to miscellaneous inquiries.
- Explains pertinent legal provisions, regulations, and related administrative practices and their application to specific cases
- Initiates inquiries to resolve errors, delays, or other problems in obtaining benefits. Completes claim and appeal related work.
- your performance and conduct;
- the needs and interests of the Agency;
- whether your continued employment would advance organizational goals of the Agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary or trial period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
- Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choice.
- For a GS-07 position you must have served 52 weeks at the GS-05 .
- For a GS-09 position you must have served 52 weeks at the GS-07 .
- If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS- 07 or higher and the promotion potential of your current position must be at least GS-09.
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5). The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time- in-grade eligibility must be submitted with your application materials.
- Specialized experience is defined as:
- The ability to work with direct supervision or guidance when providing customer service, benefit counseling, and claim processing.
- The individual must possess knowledge of researching relevant subject matter.
- The experience should be significantly and directly derived from federal, military, or the private sector.
- Examples of specialized experience include, but are not limited to:
- Orating to persons from a wide variety of backgrounds regarding VA benefits programs
- Performing research of local, state, and Federal laws and regulations to determine Veterans' eligibility for benefits programs.
- Specialized experience is defined as:
- Education Substitution: You may substitute education for the required experience. To qualify based on education you must have:
- One (1) full your of graduate level education. Graduate level education must demonstrate the competencies necessary to do the work of the position;
- A Bachelor's degree with Superior Academic Achievement (3.0 GPA or higher). Superior Academic Achievement (SAA) is based on: 1) class standing, 2) grade point average or 3) honor society membership. For more information on calculating SAA please visit
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-7). The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time- in-grade eligibility must be submitted with your application materials.
- Specialized experience is defined as:
- The ability to work with minimum supervision or guidance when providing customer service, benefit counseling, and claim processing.
- The individual must possess moderate knowledge of researching relevant subject matter.
- The experience should be significantly and directly derived from federal, military, or the private sector.
- Examples of specialized experience include, but are not limited to:
- Orating to persons from a wide variety of backgrounds regarding VA benefits programs
- Performing research of local, state, and Federal laws and regulations to determine Veterans' eligibility for benefits programs.
- Specialized experience is defined as:
- Education Substitution: You may substitute education for the required experience. To qualify based on education you must have:
- A master's or equivalent graduate degree in an accredited or pre-accredited college or university; or
- 2 full years of progressively higher level graduate education leading to such a degree; or possession of a LL.B. or J.D degree, if related. Graduate level education must demonstrate the competencies necessary to do the work of the position.
Vacancy posted 1 day ago
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