Administrative Coordinator

Job Description

Job Description

Administrative Coordinator (Healthcare) – Full-Time
Location: Boston, MA (Onsite)
Pay: $20.00–$22.00 per hour
Schedule: Monday–Friday | 8:45 AM – 5:00 PM

Position Overview

We are hiring an Administrative Coordinator to support the day-to-day operations of a busy healthcare office in Boston. This is an excellent opportunity for an organized, customer-focused professional who enjoys working in a fast-paced environment while providing exceptional service to patients, families, and healthcare staff.

The ideal candidate has previous experience working with an Electronic Medical Record (EMR/EHR) system, is comfortable handling confidential information, and can manage multiple priorities with professionalism and attention to detail.

Responsibilities

• Coordinate patient appointments, including scheduling, confirmations, cancellations, and rescheduling.
• Welcome patients and visitors while providing professional and courteous customer service.
• Answer incoming phone calls and emails, directing inquiries to the appropriate staff members.
• Verify patient demographic and insurance information during the registration process.
• Maintain accurate electronic and paper records while ensuring confidentiality and HIPAA compliance.
• Process requests for medical records, referrals, and other required documentation.
• Update patient records, including demographic information, immunizations, allergies, and other required documentation.
• Communicate effectively with clinical staff to ensure timely follow-up on patient needs.
• Follow established office procedures during urgent situations and notify appropriate staff when necessary.
• Maintain reception and front desk operations, including patient check-in and check-out.
• Order and maintain office and administrative supplies.
• Perform other administrative duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of administrative experience in a professional office or healthcare setting.
• Experience using an Electronic Medical Record (EMR) or Electronic Health Record (EHR) system.
• Experience handling confidential or sensitive information preferred.
• Strong computer skills and the ability to quickly learn new software applications.
• Excellent organizational and time management skills.
• Strong attention to detail with the ability to prioritize multiple tasks.
• Excellent verbal and written communication skills.

We're Looking For Someone Who Is

• Professional, friendly, and approachable.
• Patient and compassionate when interacting with patients and families.
• Able to remain calm and organized in a fast-paced environment.
• A strong problem solver with sound judgment.
• Dependable, adaptable, and team-oriented.
• Committed to providing outstanding customer service.

If you're looking to join a collaborative healthcare team where your organizational skills and customer service experience will make a meaningful impact, we'd love to hear from you.

Job Type: Full-time

Pay: $20.00–$22.00 per hour

Schedule:

• Monday to Friday
• Day shift

Work Location: Onsite – Boston, MA

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\nCompany Description

We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.

Company Description

We are the experts in Human Capital. It starts with a commitment to personal attention. A single point of contact from day one. That's what makes The Panther Group different. That is how we deliver results to our clients and candidates. Our focus on quality, diversity and service sets us apart. At The Panther Group, it's about attention to detail. We attract the right talent, connect job seekers with the right jobs and provide the right custom solutions because we worry about the little things. Providing our clients the best value for their dollar, finding our job seekers opportunities where they can thrive, giving our clients and candidates the level of service they deserve, leveraging the most efficient processes in the industry.