Care Coordinator

Join Indiana's Premier Healthcare Provider!

As Indiana's #1 healthcare system, IU Health operates 16 hospitals and employs over 34,000 dedicated team members. If you are ready to apply your expertise to enhance the lives of patients and their families, we have an exciting opportunity for you!

Position Overview

IU Health is seeking an RN Care Manager to join our Kidney Care team! This position primarily follows a Monday to Friday, day shift schedule. The role will collaborate with another Care Manager to serve Nephrology offices at IU North, West, Fishers, University and Methodist. This is a hybrid remote work opportunity that will allow for both remote and in-office work; details to be discussed during interview process.

Why Choose IU Health?

As the state's largest and most comprehensive healthcare system, we offer a competitive benefits package, including:

• 401(K) Retirement Savings Plan with employer match
• Tuition Reimbursement
• Student Loan Forgiveness Program for eligible participants to help reduce remaining student loan balances over time
• Employee Assistance Program providing free counseling services
• Healthy Results Incentive Programs that reward participation in wellness initiatives with points that translate into financial bonuses on your paycheck

To learn more about our benefits, please visit our benefits website.

Core Responsibilities

Connect to Promise: Uphold IU Health's mission, vision, and values by demonstrating behaviors that align with the organization's strategic goals, focusing on enhancing the health of Hoosiers through compassionate care.

Collaboration: Engage with multidisciplinary teams to identify effective business solutions and contribute to team and organizational success.

Ethical Practice: Maintain confidentiality, build trust, and embody the ethical standards of our healthcare organization. Use sound logic to support decisions and promptly report any unethical behavior or conflicts of interest.

Independent Judgment: Apply professional judgment and diplomacy in handling unexpected situations while escalating issues as necessary in a timely manner.

Critical Thinking: Utilize curiosity to delve into decision-making rationales, connecting information from different sources to enhance problem-solving and recommendations. Recognize and differentiate between questions, issues, and conflicts while implementing best practices.

Customer Focus: Assess current and immediate needs of patients to effectively deliver high-quality and value-added care solutions that meet or exceed expectations.

Role Responsibilities

As a Care Manager, you will provide exceptional care management services to Kidney Care patient populations, working collaboratively with a multidisciplinary team. You will serve as an advocate, guide, and resource for patients, families, and caregivers, engaging them in appropriate care management programs and implementing patient-centered interventions. Your goal will be to positively impact overall health outcomes as measured by clinical quality and utilization metrics, while contributing to broader population health objectives through continuous improvement methodologies.

Qualifications

Associate's Degree in Nursing required. New ASN RNs hired after January 1, 2013, will be required to complete their BSN within 5 years of hire date. Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license. Certification in Care Management preferred. Strong professional level knowledge of comprehensive clinical assessment skills preferred. Knowledge of Medicare/Medicaid, insurance and regulatory guidelines is preferred. 3-5 years of relevant experience required. Kidney Care experience is strongly preferred. Previous Utilization Management, Population Health, or Case Management experience is preferred.

Take the next step in your career with IU Health, where you can make a difference in patient care!