Collections Coordinator

Job Description

Job Description

At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.

Responsibilities

• Partner with attorneys on collection efforts while maintaining client relationships
• Contact clients regarding past due accounts until payment is received
• Document client activity/communications
• Monitor accounts receivable for disputed line items
• Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines
• Work with billing coordinators to ensure bills are sent according to client requirements
• Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process
• Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively
• Assist Billing team as needed
• Other duties as assigned

Experience

• Minimum of 2 years of billing experience in a professional services environment
• Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred
• Proficiency in legal billing software, with a preference for Coyote Analytics
• Strong proficiency in Outlook, Word, and Excel
• Excellent problem-solving abilities, with the capability to quickly identify and resolve issues
• Understanding of general accounting concepts
• Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email 
• Attention to detail and a commitment to maintaining accuracy
• Collaborate and change Timekeeper Issue with Rate Structure Changes
• Send, Receive, Edit and Train on Prebills for the attorneys
• Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes
• Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area

Technology

Mayer LLP has implemented the following technology platforms:

• Westlaw
• Harvey AI
• Coyote
• PointOne
• iManage 

Benefits

• Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm
• 10 company holidays + 4 early release days
• 16 PTO days
• 401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution
• Discretionary year end bonus
• Employee referral bonus ($2000 - $4000)

Compensation is commensurate with years of experience

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.