School-Based Clinical Manager & Community Partner Liaison

Job Description

Job Description

Position Summary

The School-Based Clinical Manager & Community Partner Liaison is responsible for providing clinical services, program oversight, staff support, and community partnership coordination within a school-based behavioral health program. This position serves as the primary liaison between the organization, local schools, community partners, referral sources, and other stakeholders to ensure effective communication, collaboration, and service delivery.

During the academic school year, this position is primarily assigned to work on-site at a local school, where they provide direct clinical services, oversee day-to-day operations, support school-based staff, and ensure high-quality behavioral health services are delivered to students and families.

The ideal candidate is a strong leader, skilled clinician, and relationship builder who is committed to trauma-informed, person-centered, and culturally responsive care.

Essential Duties and Responsibilities

Community Partner Liaison & Program Management

• Serve as the primary liaison between the organization and community partners.
• Attend coordination, leadership, and stakeholder meetings as assigned.
• Build and maintain collaborative relationships with schools, community organizations, referral sources, and external stakeholders.
• Facilitate communication between school personnel, community partners, families, and organizational leadership.
• Create, update, and maintain required program reports, data, and documentation.
• Monitor service delivery and ensure alignment with organizational goals and partner expectations.
• Identify and address program needs, barriers, and opportunities for improvement.
• Support community outreach efforts and partnership development activities.
• Assist in the development and implementation of strategies to increase program awareness, engagement, and utilization.
• Coordinate services with external providers and agencies to support continuity of care.

Clinical Responsibilities

• Provide individual, family, and group therapy services as clinically appropriate.
• Conduct mental health assessments, screenings, evaluations, and risk assessments.
• Develop, review, and update treatment plans.
• Complete transition summaries and discharge documentation.
• Maintain thorough, accurate, and timely clinical documentation, including assessments, treatment plans, progress notes, discharge summaries, and all client-related contacts.
• Utilize evidence-based therapeutic interventions and best practices.
• Conduct crisis intervention and coordinate crisis response activities as needed.
• Collaborate with families, school personnel, healthcare providers, and community agencies to support treatment goals.
• Monitor client progress and adjust interventions as clinically indicated.
• Ensure compliance with organizational, school-based, and regulatory documentation requirements.
• Review clinical documentation completed by assigned staff to ensure accuracy, completeness, timeliness, and compliance with organizational and regulatory standards.
• Review and approve progress notes, treatment plans, assessments, and other clinical documentation as required by staff credentials, program requirements, and supervisory responsibilities.
• Provide feedback, coaching, and corrective guidance to staff regarding documentation quality and clinical standards.
• Monitor documentation compliance and address deficiencies in a timely manner.

Leadership & Oversight

• Provide leadership, guidance, and support to school-based staff.
• Assist with staff recruitment, interviewing, onboarding, training, and retention efforts.
• Provide coaching, mentorship, and ongoing professional development support.
• Monitor staff productivity, documentation quality, and service delivery standards.
• Support compliance with organizational policies, procedures, and regulatory requirements.
• Participate in quality improvement activities and program evaluation efforts.
• Conduct regular chart reviews and documentation audits.
• Monitor clinical quality and adherence to evidence-based practices through documentation review and supervision.
• Provide clinical consultation and support to staff regarding treatment planning, service delivery, and documentation requirements.
• Assist with problem-solving and resolution of client, staff, and operational concerns.
• Promote a positive, collaborative, and team-oriented work environment.

Community Engagement & Partnership Development

• Develop and maintain relationships with schools, community agencies, healthcare providers, and referral sources.
• Represent the organization at community meetings, school meetings, and stakeholder events.
• Identify opportunities to expand services and strengthen community partnerships.
• Assist with outreach, education, and awareness efforts related to behavioral health services.
• Serve as an ambassador for the organization within the community.
• Work collaboratively with community partners to improve access to services and strengthen referral relationships.

Qualifications

Required Qualifications

• Active Ohio licensure as an LPC, LPCC, LSW, or LISW.
• Master's degree in Counseling, Social Work, Psychology, or a related behavioral health field.
• Minimum of two years of experience in behavioral health, school-based services, or a related setting.
• Experience providing therapy services to youth and families.
• Strong clinical assessment, documentation, and treatment planning skills.
• Experience supervising, mentoring, or supporting clinical and non-clinical staff.
• Experience collaborating with schools, community agencies, and multidisciplinary teams.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to trauma-informed, person-centered, and culturally responsive care.

Preferred Qualifications

• Previous supervisory or leadership experience.
• Experience working in school-based behavioral health programs.
• Experience utilizing data tracking and reporting systems.
• Knowledge of community resources and behavioral health systems.
• Experience with crisis intervention and risk assessment.
• Experience developing and maintaining community partnerships.

Physical Requirements

• Ability to travel locally as needed to schools, community locations, meetings, and trainings.
• Ability to sit, stand, walk, bend, and move throughout school and community environments.
• Ability to utilize computers, electronic health records, and other office equipment.
• Ability to respond appropriately to crisis situations and emergency circumstances.
• Ability to lift and carry up to 20 pounds on an occasional basis.

Work Environment

This position is primarily school-based during the academic year and requires regular interaction with students, families, school personnel, community partners, and service providers. The individual serves as the organization's representative within the school setting and works collaboratively with school administration and community stakeholders to support student success and behavioral health outcomes.

When school is not in session, including school breaks and summer months, this position will report to the organization's office location and continue providing services to clients in the office and throughout the community as needed. Community-based services may include client meetings in homes, community settings, partner locations, and other approved service environments.

The position may also require attendance at community meetings, trainings, organizational events, and occasional after-hours activities based on program needs.

Schedule

• Full-time position.
• Primarily scheduled during school operating hours.
• Occasional evening or community meetings may be required.
• Additional hours may be necessary to meet program needs, deadlines, urgent client situations, or community partnership obligations.

Core Competencies

• Leadership and Staff Development
• Clinical Assessment and Treatment Planning
• Individual, Family, and Group Therapy
• Clinical Documentation Review and Quality Assurance
• Community Partnership Development
• Crisis Intervention
• Program Management
• Communication and Collaboration
• Documentation and Compliance
• Problem Solving and Critical Thinking
• Cultural Competence and Trauma-Informed Care
• Relationship Building and Stakeholder Engagement