Adobe Journey Optimizer (AJO) Solution Architect
Geysers International
We're Hiring: Adobe Journey Optimizer (AJO) Solution Architect
Location: New York City, USA
Experience: 10+ Years in IT | 5+ Years in Adobe Experience Cloud | 3+ Years in AJO/AEP
We are looking for an experienced Adobe Journey Optimizer (AJO) Solution Architect to design and implement enterprise-scale customer engagement, personalization, and journey orchestration solutions using Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
Key Responsibilities
- Design end-to-end AJO/AEP architecture for customer engagement and personalization.
- Lead the implementation of complex customer journeys across email, SMS, push notifications, web, and other channels.
- Design AEP data models, including XDM schemas, datasets, Real-Time Customer Profile, and identity resolution.
- Develop audience segmentation and real-time personalization solutions.
- Integrate AJO/AEP with CRM systems, Salesforce, data warehouses, APIs, and enterprise applications.
- Define event-driven and batch data ingestion strategies.
- Design REST API integrations and custom actions.
- Ensure compliance with data governance, security, privacy, and consent requirements.
- Prepare solution architecture documents, technical designs, and integration diagrams.
- Collaborate with business stakeholders, marketing teams, developers, data engineers, and enterprise architects.
- Provide technical leadership, troubleshoot implementation issues, and mentor development teams.
Required Skills
- 10+ years of overall IT experience.
- 5+ years of experience with Adobe Experience Cloud.
- 3+ years of hands-on experience in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP).
- Strong knowledge of AJO, AEP, XDM, Real-Time Customer Profile, Identity Service, segmentation, and journey orchestration.
- Strong experience with APIs, system integrations, data architecture, and real-time event processing.
- Excellent communication, technical leadership, and stakeholder-management skills.
Preferred Qualifications
- Adobe certifications.
- Experience with Adobe Real-Time CDP, Adobe Analytics, Adobe Target, or Adobe Campaign.
- Salesforce/CRM integration experience.
- Exposure to AWS, Azure, GCP, Kafka, Snowflake, or Databricks. xhyhwjd
Interested candidates: Please share your updated resume via direct message or email.
Hiring #AJO #AdobeJourneyOptimizer #AdobeExperiencePlatform #AEP #AdobeExperienceCloud #SolutionArchitect #NewYorkJobs #USJobs #TechnicalHiring
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