Solutions Architect

Job Description:Shape the Future of Customer ExperienceAre you the person who can walk into a room, uncover a client's biggest business challenges, connect the dots across technology, people, and process, and design a vision that drives real transformation?We're looking for a Solutions Architect to partner with some of the world's most recognized brands and help them unlock the full power of the Adobe ecosystem. In this highly visible role, you'll lead discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital transformation.This is not a hands-on implementation role. It's an opportunity to become a trusted advisor, strategic consultant, and solution visionary who helps clients connect technology investments to measurable business outcomes.What You'll DoLead Discovery & Shape StrategyFacilitate executive and stakeholder discovery workshopsAssess technology maturity, organizational challenges, and capability gapsIdentify opportunities across content supply chain, customer data, personalization, and journey orchestrationTranslate technical findings into clear business value and actionable recommendationsDesign Future-State SolutionsDevelop strategic roadmaps that maximize value realization and support business objectivesArchitect solutions across Adobe Experience Cloud and broader marketing technology ecosystemsCreate compelling presentations, architectural diagrams, integration concepts, and business casesQuantify value through ROI, efficiency gains, reduced risk, and time-to-market accelerationPartner with Sales & Client TeamsCollaborate with Adobe sellers, account leaders, and technical SMEsSupport business development efforts through solution positioning and technical storytellingHelp identify Adobe licensing and growth opportunitiesBuild client confidence through strategic consultation and thought leadershipDrive InnovationStay at the forefront of Adobe technologies, AI capabilities, and digital experience trendsAdvise clients on emerging solutions including content supply chain, customer data platforms, personalization, analytics, and generative AICreate reusable frameworks, business case models, and discovery approaches that scale across engagementsWhat Success Looks LikeYou thrive when you're:Solving complex business challengesInfluencing executive stakeholdersConnecting business strategy with technology solutionsBuilding roadmaps that clients can actually executeTurning technical concepts into compelling business narrativesWhat We're Looking ForExperienceExperience in solution architecture, technical consulting, pre-sales, or enterprise transformation leadershipProven background leading discovery workshops and executive stakeholder conversationsExperience building business cases, ROI models, and transformation roadmapsDeep understanding of customer data, marketing technology, analytics, workflow management, or digital experience platformsExperience partnering closely with sales organizations and account teamsAdobe & MarTech ExpertiseExperience with multiple Adobe solutions and adjacent technologies, including:Adobe Experience Platform (AEP)Adobe Journey Optimizer (AJO)Customer Journey Analytics (CJA)Adobe Experience Manager Assets (AEM Assets)WorkfrontGenStudioCustomer data, identity, personalization, and analytics platformsTraits That Stand OutStrategic thinkerExceptional communicatorExecutive presenceCollaborative leaderBusiness-first mindsetNaturally curious about emerging technology and AIWhy Merkle & dentsu?At Merkle, you'll work alongside industry-leading practitioners helping enterprise organizations solve their most complex customer experience, data, content, and marketing challenges. You'll have the opportunity to influence digital transformation programs, shape multimillion-dollar initiatives, and drive meaningful business outcomes for global brands.If you enjoy solving business problems, influencing strategy, and helping organizations transform the way they connect with customers, we'd love to talk with you.At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.The annual salary range for this position is $113,000 - $175,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skils, and other factors permitted by law.Benefits available with this position include:• Medical, vision, and dental insurance,• Life insurance,• Short-term and long-term disability insurance,• 401k,• Flexible paid time off,• At least 15 paid holidays per year,• Paid sick and safe leave, and• Paid parental leave.Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.#LI-AJ1Location:USA - Remote - New YorkBrand:MerkleTime Type:Full timeContract Type:PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to View email address on click.appcast.io by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  SummaryLocation: USA - Remote - New YorkType: Full time