Dispatcher

At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on‑time performance of routes, and counseling drivers and monitors on the front line. This role supports transportation services for the communities of Belmont, Canterbury, Gilford, Gilmanton, Laconia, Alton, and Barnstead , ensuring students are transported safely and reliably each day. Why Join First as a Dispatcher? Hourly Pay: $28.00 - $31.00 per hour based on experience Schedule: Monday - Friday, first shift (hours vary between 6:00 AM - 6:00 PM ) Consistent weekday schedule with weekends off Career advancement opportunities across North America Positive and rewarding work environment Employee discounts through PerkSpot (phones, vehicles, electronics, appliances & more) Employee Assistance Program (EAP) for confidential support and counseling services Dispatcher Responsibilities Oversees all routes and scheduling of buses Ensures on‑time route performance and addresses service issues as they arise Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Serves as the primary communication liaison with the school districts and customers Handles driver call‑outs and coordinates coverage for routes Provides solutions to drop‑off and pick‑up challenges Assists with charter reservations, billing, or driver payroll when required Supports day‑to‑day terminal operations and special projects as needed Dispatcher Experience and Skills Required 3-5 years of experience in dispatch, transportation operations, or related field preferred High school diploma or equivalent required Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to manage multiple priorities under time constraints Computer literate with strong administrative and organizational skills Previous transportation, terminal operations, or school bus experience is a plus At First Student, our Dispatchers play a critical role in ensuring the safe and reliable transportation of students across the communities we serve. If you thrive in a fast‑paced environment and enjoy coordinating operations while supporting drivers and families, we encourage you to apply. We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First is also committed to providing a drug‑free workplace. Apply today to join our team! #J-18808-Ljbffr