Account Manager, Inside Sales

Account Manager

As a full-time member of the Sales Team, you'll help drive revenue growth and customer satisfaction as an Account Manager. In this role, you'll focus on inbound customer inquiries as well as supporting existing customer retention and expansion. You'll work as part of a global team to manage sales funnels, respond to incoming customer inquiries, qualify leads, and build strong relationships with client partners.

If you have early-career experience in sales, account management, or customer-facing roles and are eager to learn and grow in the tech space, this is a great opportunity. You'll bring strong organizational skills and an enthusiastic, consultative approach to help make a lasting impact on the future and scalability of our company.

We believe in the power of in-person collaboration and the benefits of a strong workplace community. Therefore, this role requires an onsite presence at our South Burlington, Vermont or Cary, NC offices. We encourage candidates who are able to relocate or comfortably commute to apply.

In this role, you'll be responsible for:

• Managing lead qualification, initial contact, and sales funnel progression to help expand customer accounts.
• Handling inbound customer inquiries while maintaining a focus on retaining and growing existing accounts.
• Learning our product line to provide consultative guidance, helping customers select the right technical hardware and edge computing solutions.
• Managing day-to-day customer relationships across a broad portfolio of inbound prospects and growing accounts.
• Guiding sales cycles ranging from quick transactional orders to guided technical solution sales.
• Collaborating with customers on orders, pricing, and account terms to achieve sales goals and support account health.
• Utilizing your organizational skills and problem-solving mindset to assist customers and deliver a positive experience.
• Working cross-functionally with internal teams (like engineering and operations) to solve customer challenges and ensure smooth delivery.
• Maintaining an organized approach to your daily workload and sales pipeline with personal accountability and team support.
• Quickly learning new processes, hardware technologies, and emerging industry trends.

The team you will be joining:

Our Sales & Marketing team is a collaborative crew of digital marketers, creative storytellers, revenue drivers, and account strategists dedicated to positioning OnLogic as the first choice in edge computing and helping customers make the impossible possible. Together, they build demand, fuel growth, and champion the customer experience across every touchpoint. From creative campaign development and ecommerce management to strategic account growth, complex solution selling, and partner co-sell motions, this team bridges brand awareness with high-impact revenue generation and scalable sales operations.

• Learn more about Life at OnLogic.