Bellman

Bell Attendant Position at Riggs Washington DCRiggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.We are looking for an experienced and passionate Bell Attendant for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience.You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.Core Essential FunctionsWelcome guests in a warm, personable, sincere and friendly manner.Retrieve guest's luggage and escort guests to their rooms and explaining the room facilities.Transporting departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.Provide guest with information they inquire about (i.e. hotel's information, nearest spa, restaurants, metro, bars, etc.).Anticipate guest's needs and create personal and memorable experiences and find solutions to challenges.Comply with all company policies and procedures.Perform all other duties requested by Front Office Manager.This position requires the following knowledge, skills and abilities:Be knowledgeable about Washington, D.C. and the building's rich historyHotel Experience is not required – Fun and welcoming personality is a MUSTAbility to work in fast-paced environmentWillingness to learnExcellent communication skillsPossess poise, elegance and calm demeanor in all situationExceptional organizational skillsFlexible schedule is required to meet the needs of the businessYou must be available from 7AM-11PM and available weekendsCompensation: $20.00 per hour (tipped position)BenefitsMedical, dental, and vision insurance for full-time employeesSix complimentary nights each year at any Lore Group hotelLore Group employee and immediate family ratesLore Group friends and family rates50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery50% discount at Lore Group restaurants and barsPaid vacation days - entitlement increasing annuallyNine paid holidays annuallySeven paid sick days annually, as established in Washington, D.C.Company-paid life insurance equal to 1.5 times annual salaryEmployee Assistance ProgramReferral incentives401(k) with a 5% matchTraining and development programsAdditional perks through CignaComplimentary employee meals - lunch and dinner dailyEmployee recognition programsEqual Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.Location: Washington, DC LORE Group