Bell Person

Join our team at Holiday Inn Washington, DC, National Capital Mall!

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic landmarks such as the Smithsonian museums, the U.S. Capitol, and the Washington Monument. Our central location provides a vibrant and dynamic work environment. Our hotel fosters a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, creating a dynamic and engaging workplace. Holiday Inn Washington DC National Mall is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides team members with a sense of purpose and connection.


Overall, working at Holiday Inn Washington DC National Mall offers professional growth, excellent benefits, and a vibrant, supportive work culture. It's an exciting place to build a career, where you can thrive!

Bell Person

Salary Range $10.00 per hour (+tips) - $10.00 per hour (+tips)

Position Summary

Our Bell Person warmly welcomes, greets, and assists both arriving and departing guests, ensuring a seamless and pleasant experience. They handle guest inquiries and special requests with professionalism and efficiency, providing exceptional service and support throughout the guests' stay.

Essential Functions

• Escorts incoming hotel guests to rooms. Assist with luggage in accordance with hotel and/or brand standards.
• Offer information on available services and facilities at the hotel, as well as local points of interest and entertainment attractions. Help guests make reservations for social and recreational events or for travel.
• Provide guests with travel information, such as transportation rates, routes, schedules, and driving directions. Call taxis for guests.
• Transfers luggage and packages to guestrooms, loading area, or meeting rooms using a hand truck.
• Deliver messages and run errands.
• Assist arriving and departing guests with valet parking.
• Responsible for handling guest laundry.
• Maintain the cleanliness of storage areas and luggage areas.
• Maintain lobby appearance by removing newspapers, rearranging furniture, etc.

Additional Responsibilities

• The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.
• Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Skills and Abilities

• Excellent people skills are needed to meet/exceed customer expectations.
• Ability to work in a fast-paced environment.
• Ability to lift moderate to heavy weights.
• Ability to stand for extended periods of time.
• Good communication skills.
• Must have a valid driver's license to drive automatic and standard transmission vehicles.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.