HRIS Specialist

$65k - $80k per year Remote Work 100% remote in the United States. Due to state‑specific regulatory requirements, Potbelly does not currently support remote work from Alaska, California, or Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment. Job Overview Potbelly Sandwich Shop is seeking a friendly and outgoing HRIS Specialist to maintain and optimize the Human Resources Information System. This role involves monitoring system operation, daily maintenance, data integrity, report development, and user support. Benefits Competitive pay with performance‑based annual raises Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities Responsibilities Support day‑to‑day HRIS operations, including system configuration and data integrity. Serve as the point of contact for HRIS inquiries via shared services email and provide timely resolution or escalation. Participate in HRIS business requirements analysis, system testing, and change management for implementations, upgrades, patches, and enhancements. Create and maintain reports and analytics to assist stakeholders. Partner with others to build and enhance HR and people analytics tools for impactful insights. Develop and update documentation of system use for practitioners and end‑users. Handle security changes, new user setups, and password resets. Resolve HRIS system issues and act as a subject‑matter expert for HRIS, self‑service, and other HR systems. Conduct regular audits and data checks to identify and resolve data inconsistencies. Collaborate with stakeholders to understand system requirements and develop solutions. Participate in the configuration of ADP Manager and Employee Self‑Service workflows and communications. Assist with the maintenance of electronic employee personnel files according to regulatory and company guidelines. Assist with the administration of unemployment inquiries and hearings as needed. Experience and Education High school degree required; college coursework preferred. 2–4 years of experience with an HRIS system in a backup administrator role or super‑user. 1–2 years of report writing experience using report writing applications. Intermediate knowledge of MS Office, especially Excel, and some knowledge of PowerPoint. What You Bring to the Table Represent The Potbelly Way. Friendly and customer‑service oriented. Strong written and verbal communication skills. Enjoy working in a fast‑paced environment. Team player with a collaborative and inclusive mindset. Detail‑oriented with a high degree of accuracy and organization. Experience with HRIS platforms (ADP or Workday preferred). Strong problem‑solving and troubleshooting abilities. Ability to work 45–55 hours per week as needed. Remote work supported with occasional in‑person collaboration or travel. AI‑Facilitated Hiring Potbelly Sandwich Works may use artificial intelligence (AI)‑assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI‑assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI‑assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact View email address on click.appcast.io. EEO & Inclusion At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Application Deadline Applications must be submitted by 6/30/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline. #J-18808-Ljbffr Potbelly