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Housekeeping Coordinator

Seagate Technology

About the Job

We are seeking a detail-oriented and organized Housekeeping Coordinator to support the daily operations of the housekeeping department at The Seagate Hotel. This role is essential in ensuring efficient communication, coordination, and follow-through across departments to maintain the highest level of service delivery. The ideal candidate thrives in a fast-paced environment and plays a key role in supporting housekeeping operations through effective scheduling, reporting, and guest service coordination.

What You Do:
  • Coordinate daily housekeeping operations, including room assignments, status updates, and prioritization of cleaning schedules
  • Generate and review operational reports, including room status, sold-out reports, and discrepant room tracking
  • Create daily boards and assign room attendants, inspectors, and house attendants using systems, lightspeed & hotsos
  • Serve as the primary point of contact for the housekeeping ticketing system, dispatching and tracking requests
  • Act as a liaison between Housekeeping, Front Office, Engineering, Laundry, and other departments
  • Answer and respond to internal and external guest calls, ensuring prompt and professional service
  • Document and resolve room discrepancies in coordination with the Front Desk
  • Maintain accurate records, logs, and administrative reports in a timely manner
  • Process guest and operational requests, delegating tasks efficiently to appropriate team members
  • Communicate operational updates and concerns to leadership and assist in resolving day-to-day issues
  • Support the Director of Housekeeping and assist with supervisory coverage when needed
  • Assist in coordinating daily housekeeping activities, including inspections, evening service, and special requests
  • Maintain knowledge of hotel outlets, services, and operating hours to assist guests effectively
  • Monitor and support inventory processes, including supplies and uniform distribution
  • Follow all health and safety standards, reporting hazards, incidents, and maintenance issues promptly
  • Support the housekeeping team in maintaining clean and organized work and public areas
  • Perform other duties as assigned
What You Bring to the Table:
  • Previous experience in housekeeping, hotel operations, or administrative coordination preferred
  • Strong organizational and multitasking skills with attention to detail
  • Excellent communication and interpersonal skills with a guest-focused mindset
  • Ability to work efficiently in a fast-paced, team-oriented environment
  • Experience with hotel systems such as Lightspeed & Hotsos preferred
  • Proficiency in basic computer applications and reporting tools
  • Ability to problem-solve and manage multiple priorities with accuracy and professionalism
  • Flexibility to work varied shifts, including days, evenings, weekends, and holidays
  • Ability to sit, stand, and walk for extended periods
  • Ability to lift, push, pull, and carry up to 50 pounds
Vacancy posted 5 days ago
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