Housekeeping Coordinator
Seagate Technology
About the Job We are seeking a detail-oriented and organized Housekeeping Coordinator to support the daily operations of the housekeeping department at The Seagate Hotel. This role is essential in ensuring efficient communication, coordination, and follow-through across departments to maintain the highest level of service delivery. The ideal candidate thrives in a fast-paced environment and plays a key role in supporting housekeeping operations through effective scheduling, reporting, and guest service coordination. What You Do:
- Coordinate daily housekeeping operations, including room assignments, status updates, and prioritization of cleaning schedules
- Generate and review operational reports, including room status, sold-out reports, and discrepant room tracking
- Create daily boards and assign room attendants, inspectors, and house attendants using systems, lightspeed & hotsos
- Serve as the primary point of contact for the housekeeping ticketing system, dispatching and tracking requests
- Act as a liaison between Housekeeping, Front Office, Engineering, Laundry, and other departments
- Answer and respond to internal and external guest calls, ensuring prompt and professional service
- Document and resolve room discrepancies in coordination with the Front Desk
- Maintain accurate records, logs, and administrative reports in a timely manner
- Process guest and operational requests, delegating tasks efficiently to appropriate team members
- Communicate operational updates and concerns to leadership and assist in resolving day-to-day issues
- Support the Director of Housekeeping and assist with supervisory coverage when needed
- Assist in coordinating daily housekeeping activities, including inspections, evening service, and special requests
- Maintain knowledge of hotel outlets, services, and operating hours to assist guests effectively
- Monitor and support inventory processes, including supplies and uniform distribution
- Follow all health and safety standards, reporting hazards, incidents, and maintenance issues promptly
- Support the housekeeping team in maintaining clean and organized work and public areas
- Perform other duties as assigned
- Previous experience in housekeeping, hotel operations, or administrative coordination preferred
- Strong organizational and multitasking skills with attention to detail
- Excellent communication and interpersonal skills with a guest-focused mindset
- Ability to work efficiently in a fast-paced, team-oriented environment
- Experience with hotel systems such as Lightspeed & Hotsos preferred
- Proficiency in basic computer applications and reporting tools
- Ability to problem-solve and manage multiple priorities with accuracy and professionalism
- Flexibility to work varied shifts, including days, evenings, weekends, and holidays
- Ability to sit, stand, and walk for extended periods
- Ability to lift, push, pull, and carry up to 50 pounds
Vacancy posted 5 days ago
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