Fitness Service Specialist

General Summary: Carries out duties and responsibilities of maintaining the operations and customer service of the Fitness Center. Adherence to the company’s mission and core values is expected and is critical to the success of the Fitness department. Primary Job Functions General supervision of the Fitness Center and Recovery room. Assure the fitness and recovery areas are safe, including enforcing club policies and procedures. Maintain the highest quality of customer service. Ensure cleanliness and organization of the fitness and recovery areas, including routine housekeeping. Adhere to scheduled responsibilities, including attending mandatory department meetings. Instruct members in proper and safe use of equipment. Monitor music and TV stations and adjust as needed. Perform other related duties as assigned by management. Communicate timely and follow up, as appropriate. Other Job Functions Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays. Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Skills & Knowledge Policies and Regulations – Knowledge of company policies. Written Comprehension and Expression – Ability to read, understand and communicate information and ideas in writing. Oral Comprehension and Expression – Ability to understand and communicate so others can understand ideas and information. Computer – Ability to utilize club software programs and email communication software, such as Microsoft Outlook. Knowledge of safe operation of fitness center and recovery room equipment. Previous customer service experience. Experience Health and fitness background preferred. Experience with fitness equipment preferred. Current CPR/AED Certification required (Red Cross or American Heart Association; or within 30 days of employment). Working Conditions / Physical Requirements While performing the duties of this job, the Associate frequently required to stoop, bend, squat, climb, kneel, twist, sit, stand, walk, reach above shoulders, reach at waist level, reach below knees, push, pull, grasp with fingers, and lift up to fifty (50) pounds. Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job Description Revision This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position. An Equal Opportunity Employer The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race), color, religion, creed, sex, sexual orientation and identity, gender, gender identity, gender expression, national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence. Estimated Base Pay Range $19.18 / hour Other Compensation And Benefits Club Membership Competitive Compensation Discounts on club services and amenities Continuing Education Community Involvement Paid Time off* Health Insurance* Full-Time status eligibility starting at 20 average hours of work per week. Additional County Ordinances LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr The Bay Club Company