Entry Level Customer Service Assistant

Position Summary

Harvest Advertising Inc. is looking for a friendly and dependable Entry Level Customer Service Assistant to help respond to customer questions, provide service information, and support routine customer requests. This role is suited to someone who enjoys helping others, communicates respectfully, and is eager to learn.

Responsibilities

* Assist customers with general inquiries about company services and offerings. * Provide clear and accurate information and explain appropriate next steps. * Listen to customer concerns and help identify suitable solutions. * Maintain organized records of customer interactions and follow-up needs. * Communicate with colleagues to help ensure customer requests are addressed. * Gather customer feedback and share recurring concerns with the team. * Support daily customer service activities and related administrative tasks. * Maintain a patient, courteous, and professional approach in all interactions.

Benefits

* Training and guidance to support success in the role. * Opportunities to develop communication and problem-solving skills. * Supportive and collaborative workplace. * Opportunities for professional development and advancement.

Minimum requirements:

* Strong verbal communication and active listening skills. * Customer-focused attitude and willingness to help others. * Good organizational skills and attention to detail. * Ability to follow instructions and manage routine responsibilities. * Reliability, patience, and a willingness to learn. * Ability to work effectively as part of a team. * Previous customer service experience is helpful but not required.

REQUISITOS