Helpdesk/Systems Administrator - Kingston, NY

Working at Ulster Savings Bank At Ulster Savings Bank, you'll be part of an enthusiastic team of people where we believe in working closely together for the benefit of our customers, communities, and each other. When you add this to an environment that allows skills and experience to bring forth growth and change, you'll find plenty of room to grow professionally. We offer an excellent benefit package, including paid time off, paid holidays, medical, dental and vision insurance, matching 401k plan, and educational assistance. Final candidates are subject to a pre-employment background check, which will include, but is not limited to credit history. Qualifications Position Summary The Systems Administrator will perform workstation configuration, Help Desk administration, as well as providing end-user support, end-user training, systems troubleshooting and maintenance. The Systems Administrator will identify problems, suggest improvements/solutions, assist with both department and company-wide projects and manage assigned projects independently. Position Hours Monday through Friday - 8:00am to 5:00pm Saturday - Rotating On Call Position Location Kingston, NY - in person and on site (not remote) Essential Knowledge and Skills High school diploma or GED required with at least 3 years of relevant experience, or the equivalent combination of experience and/or training. Experience managing a Microsoft Windows Server environment (Active Directory, User Management, GPO, DNS). Understanding of networking and related troubleshooting (protocols, ports, physical cabling, switching). Thorough technical knowledge of PC, server hardware and software installation, operation, updating, and support. Willingness to learn new technical skills, as well as troubleshoot technology you may not be experienced in. Strong customer service skills. Ability to work independently, as well as part of a team. Ability to effectively prioritize and execute tasks. Desirable Knowledge and Skills Associates or Bachelor's degree in computer science. Experience with: Endpoint Protection (ex. CrowdStrike, Carbon Black). Microsoft 365 (Entra, Intune, Exchange). VMware Virtualization, VCenter, and network storage protocols. Desktop Virtualization (ex. Azure, Horizon) Firewall policies (creation and troubleshooting). Network Configuration (switch configuration via SSH CLI). Cybersecurity (SEIM, Post Event Analysis) Essential Duties and Responsibilities Perform a wide range of system administration duties Windows servers/workstations, including install, troubleshoot, maintain, upgrade, and general support. Managing and supporting VMware, Windows servers, SQL servers, networking equipment, SAN storage, and third-party programs. Participating in disaster recovery planning and testing and implementation. Assisting with efforts to manage and maintain Backup and Recovery strategies. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. Manage provided device and software inventory, monitoring, and managing software. Maintain a baseline of security with all devices and platforms and use industry best practices at all times. Monitor devices for vulnerabilities and remediate through applying patches and upgrades as necessary. Cooperatively and efficiently perform all other related tasks as assigned by their direct supervisor. Participate in on-call rotation to cover Saturday help desk call. Any other duties as assigned by management. Ulster Savings Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability or protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders. #J-18808-Ljbffr