Director, Commercial Management

Job DescriptionAbout Kendra Scott:We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.Position Overview:The Director of Commercial Management is a professional member of the Planning organization and reports to the Vice President of Planning & Allocation. This is an exempt, salaried position whose primary responsibilities are to drive the development of intentional, data-informed commercial decisions across activations, launches, loyalty program initiatives, promotions, and key business initiatives.This role partners closely with Finance, Merchandising, Marketing, Planning to evaluate commercial opportunities, quantify trade-offs, and ensure alignment between creative ambition, financial goals, and inventory realities. As the first Commercial Planning role at Kendra Scott, this position will help establish new ways of working while supporting overall company initiatives.Responsibilities:Commercial & Promotional PlanningSupport the development and evaluation of promotional and commercial strategies across channelsPartner cross functionally to define the purpose of promotionsAnalyze promotional timing, depth and durationAssist in establishing commercial guardrails Scenario Planning & Business InsightsBuild best/base/worst-case scenarios to support key commercial decisions and initiativesEvaluate potential outcomes across revenue, margin, demand, and inventory under multiple scenariosClearly articulate risks, opportunities, and sensitivities tied to each scenarioPrepare clear, actionable insights for leadershipCross Functional PartnershipServe as a connector across Merchandising, Marketing, Finance, and Planning to ensure shared understanding of commercial assumptions and outcomesGain early alignment on key initiatives by partnering upstream in the planning and promotional processProactively surface risks, dependencies, and trade-offs to cross functional partners ahead of executionAct as a trusted thought partner across teamsSupport leadership alignment by translating cross functional perspectives into a cohesive point of viewPerformance Measurement & LearningDevelop and maintain consistent methodologies for evaluating promotional and commercial performanceTrack performance against stated objectives to assess effectiveness and inform future decisionsIdentify trends and patterns in customer response, demand behavior, and promotional effectivenessPartner with Planning and Finance to ensure post-event results are reflected in future assumptions and forecastsShare clear, actionable insights with cross functional teams to support continuous improvementDocument learnings and best practices to build institutional knowledge over timeSupport a test-and-learn mindset by helping teams evaluate what worked, what didn’t, and whyInventory & Risk SupportIdentify early inventory risksEnsure alignment with inventory availabilityOur Ideal Candidate will have:Bachelor’s degree, Retail Merchandising or Business preferred, or equivalent work experience 8-12 years’ experience in retail experience for a high-growth companyA proven ability to break down larger initiatives into consumable achievable tasks to achieve departmental and company objectivesA solutions-oriented mentality with a data driven approachOmnichannel allocation experience required (multiple brick and mortar stores + ecommerce)High level of experience using Excel and other tools to analyze a business to drive resultsA growth mindset: track record of leveraging past learnings, encouraging new ideas and smart risk taking in self and othersStrong communication skills with a proven ability to build cross functional partnerships to make effective decisions collaboratively A shared appreciation for our 3 core values of Family, Fashion and PhilanthropyDivisionHome Office LocationCorporate Office Employees Position TypeFull Time Zip Code78756CityAustinStateTexas Workplace TypeOn-site Organizational LevelM4- Director Department: MERCHANDISING