Account Assistant 3

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Salary Range $28.43 Job Requisition ID 136816WD Overview Under the direction and supervision of the Manager, YM Coding and Billing, the Coding/Charge Review position provides work queue resolution of medical billing charges by reviewing specific elements in clinical documentation to validate diagnostic (ICD-9/ICD-10) and procedural (CPT/HCPCS) codes for Yale Medicine. Ensures compliance with established coding guidelines, third party reimbursement policies, regulations and accreditation guidelines. Maintains effective workflow processes to assure complete, accurate and timely billing activity and optimal reimbursements. Computes, classifies, and records numerical data to keep financial records complete. Performs any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This opportunity is currently remote (work from home) within CT. Required Skills and Abilities Knowledge of ICD and CPT coding, medical terminology, and EMR systems. Demonstrated ability using databases and Microsoft Office Suite (especially Word and Excel). Ability to adapt to new software. Demonstrated initiative with the ability to use sound independent judgement and critical thinking to effectively and appropriately manage workload. Strong verbal and written communication skills. Well-developed attention to detail. Ability to handle a high volume of accounts. Ability to maintain motivation and perform under pressure. Ability to multi-task in a high-volume environment. Flexible with changing priorities and workflows. Proficient in providing superior customer service, including the ability to handle communication in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally. Demonstrated record of excellent attendance, punctuality and time management, as attested by references. Preferred Skills and Abilities Current Certified Professional Coder (CPC) certification, or ability to obtain certification once employed within six months. In-depth knowledge of EPIC. Principal Responsibilities Receives, classifies, and codes information. Reviews account records to ensure accuracy and completeness. Prepares and distributes billing statements. Obtains and provides information related to accounts, procedures, and regulations. Establishes, maintains, and reconciles account records. Reviews, logs, codes, and posts payments. Identifies and corrects errors. Totals and reconciles cash transactions daily. Monitors account records. Composes correspondence related to problem accounts. Refers delinquent accounts to supervisor and collection agencies. Researches individual accounts. May summarize findings in brief reports. Completes and processes forms. May present account information at legal proceedings. Performs clerical functions incidental to account activity. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education. Original Job Posting Date 07/31/2026 Job Category Administrative Support Bargaining Unit L34 Compensation Grade Labor Grade C Compensation Grade Profile Time Type Full time Duration Type Staff Fixed Duration (Fixed Term) Work Model Remote Location 221 Whitney Ave, New Haven, Connecticut Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific dutiesand responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department. University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale's Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus. #J-18808-Ljbffr Yale Cancer Center