Five9 CCaaS Architect: AI Routing & Omnichannel
AppLab Systems Inc
AppLab Systems, Inc. is seeking a Five9 subject-matter expert to lead discovery with Healthcare Client IT and contact center stakeholders in New York. You will assess Five9 configuration, call routing/IVR design, and integrations across CRM, WFM, and analytics. You will identify gaps and opportunities, validate findings against Five9 capabilities, and support architecture deliverables with actionable recommendations and LOE estimates. #J-18808-Ljbffr AppLab Systems Inc
Vacancy posted 5 days ago
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