Five9 CCaaS Architect for Healthcare Contact Center
programmers.io
Leading Client in New York City is seeking a Contact Center Architect with deep Five9 expertise to lead discovery workshops, design sessions, and validate platform capabilities with Healthcare Client IT and contact center stakeholders. You will assess the current Five9 configuration, routing, IVR, and integrations (CRM, WFM, analytics), identify gaps, and propose architecture options and sequencing with LOE estimates. #J-18808-Ljbffr programmers.io
Vacancy posted 3 days ago
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