Guest Service Associate
$48kRF Mortgage
Guest Service Associate
Renovo Financial is a rapidly growing Chicago-based private lender and mortgage servicer working with real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo's reliability and "win-win" solutions-oriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain's 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.
Position Summary
Renovo's Guest Service Associate is responsible for providing best-in-class service to borrowers and internal stakeholders. This position requires an assertive and highly collaborative individual who will thrive in a fast-paced environment and communicate effectively with a variety of different stakeholders. A top performer in this role will be highly organized, eager to assist customers with their needs, and have strong verbal and written communication skills. This position is eligible for overtime. The Guest Service Associate will report to the AVP of Guest Service.
Responsibilities
- Customer Communication: Promptly and thoroughly respond to customer inquiries over the phone and through electronic correspondence.
- One Touch Resolution: Embrace and foster a culture of one touch resolution for all customer needs with particular attention to white glove service and an understanding of maintaining expected service levels.
- Process Improvement: Identify opportunities for process improvements and work with leaders to implement practical solutions.
- Monitor trends with the customer experience and inform management of same.
- Ad-hoc reporting, research, and projects as directed by management.
Ideal Candidate
The ideal candidate for this role will have:
- Bachelor's degree from an accredited college or university
- At least 2 years of customer service experience
- Background in mortgage servicing or services preferred
- Exemplary written and verbal communication skills
- Ability to manage multiple tasks concurrently and self-prioritize workload to meet deadlines as an individual and leader
- Excellent organizational skills
- Proficiency with the Microsoft Office Suite with an emphasis on Outlook and Excel
- Customer-centric approach that finds solutions to our customers' needs.
Pay: From $48,000.00 per year
$17 per hour
...Job Description Job Description Join Our Team as a Guest Service Associate at HI Chicago Hostel! Would you love to interact with travelers from all around the world and welcome them to your city? Join Hostelling International USA at our vibrant Chicago hostel. We...SuggestedHourly payFull timeLocal areaAll shiftsNight shiftWeekend workAfternoon shift$17 per hour
...character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants,... ...’s product knowledge Job Description A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s...SuggestedHourly payPart timeLocal areaFlexible hoursAfternoon shift$17 per hour
...Job Description A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General...SuggestedHourly payPart timeLocal areaFlexible hoursAfternoon shift- ...quick on their feet will uphold the standards of the Tracy's brand by providing excellent customer service & maintaining a clean store environment connects with guests in a fun, friendly manner tends to the bar & is able to serve light food Minimum...SuggestedHourly payImmediate start
- ...Member And Guest Services Assistant Work Direction: The Member and Guest Services Assistant is responsible for the full range of services to members and visitors, as well Trinity United Church of Christ (TUCC) ministry partners. Basic Function: The Member and Guest...SuggestedWork experience placementWork at officeImmediate start
$21 - $22 per hour
...Job Description Job Description Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision...Hourly payWork at officeShift work- ...Position: Guest Service Associate Who We Are: Renovo Financial is a rapidly growing Chicago-based private lender and mortgage servicer working with real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves...Full timeTemporary workWork at office
- ...connection, our goal is to bring a sense of belonging to our associates and guests alike. Working at Puttshack: At Puttshack, we... ...Manager will help oversee a multi faceted high-volume full-service restaurant/venue with a game component. Hospitality Managers...Hourly payFull timeTemporary workLocal areaShift workWeekend workAfternoon shift
- ...Title Answer, record, and process all guest requests, questions, or concerns via... ...local areas of interest. May process room service orders, answer questions on menu selection... ...where the unique backgrounds of our associates are valued and celebrated. Our greatest...Work experience placementLocal areaFlexible hoursShift work
- ...life. We're not just a team, we're trendsetters reimagining the guest experience. Here, innovation isn't just a buzzword, it's our... ...includes managing staff, optimizing guest satisfaction, ensuring high service standards, and maintaining profitability and operational...Weekly payShift workNight shiftWeekend work
$85k - $90k
...decisions, actions and attitudes of our associates earn the trust and loyalty of our clients... ...to achieve an elevated standard of service with the bartending staff. Responsibilities... ...for areas impacting associates and/or guest experience • Strategize with Senior Director...Local areaRemote workFlexible hours$17.5 - $26.3 per hour
...: Onsite Location: Chicago, IL Opportunity Join our guest services teamthe heartbeat of our business and the warmth our guests remember... ...-up action should take place. Lead, train and develop associates on all processes, procedures, applicable standards and...Hourly payFull timeLocal areaRelocationShift workNight shiftWeekend workWeekday work- ...Beverage Supervisor supports daily operations across the hotel’s banquet department and F&B outlets. This role ensures exceptional guest service, operational efficiency, and adherence to brand standards, while assisting with staffing, training, event execution, and...Hourly payLocal areaFlexible hoursShift workNight shift
- ...hourly staff. This individual works to ensure smooth operations by handling walk-in guest inquiries, vendor management, and handling all aspects of successful floor maintenance, service execution & exemplary guest and employee experiences. The supervisor also aids in setting...Hourly payFlexible hoursShift workNight shift
$20 - $21.5 per hour
...The primary role of a Food Service Manager is to provide quality food and beverage products for our guests as well as maintain proper rotation, inventory, and cleanliness within the food and beverage areas. The Food Service Manager will also be responsible to achieve...Hourly payWeekly payWork experience placementLocal areaShift workDay shiftAfternoon shiftEarly shift- ...Description: The Service Attendant/Busser prepares and serves food items under direction of Cafe manager. Job Tasks and Responsibilities... ..., etc.) • Stocks FOH • Prepares trays • Delivers food to guest • Cleans and maintains the dining room • Cleans and...Work experience placementLocal area
- ...Summary The FOH manager will work alongside service and support staff to provide a great dining experience to restaurant guests, while maintaining a professional attitude... ...of guest service Execute all paperwork associated with Manager position Learn and master...Full timeMonday to FridayFlexible hoursDay shiftAfternoon shift
- ...customers with a memorable dining experience. Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create...
- ...supervise FOH and BOH staff. Works closely with the Chef and Owner to develop new bussiness and marketing strategies. Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Place...
- ...senior leadership position is responsible for driving operational excellence, financial performance, guest satisfaction, and team development across restaurant, bar, room service, banquet, and catering/sales operations. The ideal candidate is a hands-on leader with a passion...Hourly payWork at officeLocal areaFlexible hoursNight shift
- ...mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and... ...rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our...Work at officeFlexible hours
- ...solutions, industry depth, and operational expertise to implement the change our clients need. Our Restructuring and Turnaround services include Performance Improvement, Restructuring & Turnaround Advisory, Interim Management, and Bankruptcy & Fiduciary. Industries...Full timeContract workFor contractorsInterim roleWork at office
- ...Job Description Job Description Position: Loan Servicing Associate Who We Are: Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves...Work at officeWork from home
$70k
...role is ideal for a hands-on leader who thrives in a polished, fast-paced hospitality environment while maintaining exceptional guest service, operational excellence, and team development. As the General Bar Manager, you will lead both Front of House and Back of House...Seasonal workLocal areaMonday to FridayFlexible hoursNight shift$15 - $16 per hour
...Member Services Associate Location: Loyola Center for Fitness Type: Part-Time Plus (30-39 hrs/wk + full benefits) Pay Range: $15.00... ...providing the highest level of customer service to members, guests and prospects of the facility, as well as, membership information...Contract workPart timeShift workWeekday work- ...The Catering Supervisor works with outside customers and directly communicates with guests daily. As the Catering Supervisor, you will supervise the preparation, presentation and service of our great food. The Catering Supervisor interacts closely with catering &...Work experience placementLocal area
$20 per hour
...Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's... ...Job Description Position summary The Office Services Associate is responsible for adding value in providing daily back office...Hourly payWork at officeMonday to FridayShift work$40k - $50k
...children's lives? Join Chicago Youth Centers as we serve over 3,000 children and families each year! Title: Family Service Associate Company: Chicago Youth Centers (CYC) Website: chicagoyouthcenters.org Compensation: $40,000 - $50,000 per year...Full timeWork at officeMonday to Friday- ...Mail Services Associate Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies...Work at officeFlexible hours
$80k - $130k
...Transaction Advisory Services - Senior Associate Opportunity ID 8870 Department Advisory Location(s) Chicago State Illinois Function Transaction and Valuation Advisory Job Description...Work at officeLocal areaRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Associate. Be the first to apply!
- member services specialist Chicago, IL
- information technology and services consultant Chicago, IL
- office service associate Chicago, IL
- public service officer Chicago, IL
- office services specialist Chicago, IL
- entry level service advisor Chicago, IL
- health service specialist Chicago, IL
- facility service associate Chicago, IL
- patient service associate Chicago, IL
- service worker Chicago, IL



